Support Training

At Frenchies Modern Nail Care, we’re fully invested in our franchisees’ success. Whether you’re opening your first studio or scaling your portfolio, we’ve created a robust support system to guide you every step of the way—from studio launch to daily operations, team building, and marketing. You don’t need a background in nail care—we’ll train and support you with everything you need to thrive.

And because Frenchies is backed by The Riverside Company, a global private equity firm, and part of the Head To Toe Brands beauty portfolio, our franchisees benefit from shared resources, best-in-class systems, economies of scale, and industry expertise across multiple brands. This gives our owners a competitive edge in areas like recruiting, technology, marketing, and vendor partnerships—support that independent operators simply can’t match.

Site Selection & Build-Out Assistance

• Dedicated Real Estate Team – Expert support with real estate searches, LOI submissions, lease negotiations, and securing your space.
• Landlord Brochure – A key tool to help you negotiate favorable lease terms.
• Site Selection Expertise – Guidance to identify high-traffic, demographically aligned locations.
• Design & Build-Out Support – Vetted architects and contractors to bring the Frenchies aesthetic to life.
• FFE Guidance – Help selecting the right furniture, fixtures, and equipment for your studio.
• National Vendor Network – Access to top-tier suppliers to support every step of construction and outfitting.
• Branded Apparel Options – Stylish, professional uniforms that reflect the Frenchies brand.

Recruiting Support

• CareerPlug Partnership – We partner with CareerPlug to provide our franchisees with a powerful recruiting platform that simplifies applicant tracking and hiring.
• Recruiting Resources – Job descriptions, interview guides, offer letter templates, and more.
• Custom Careers Pages – Personalize your recruiting presence with branded assets.
• School & Event Outreach – Guidance on connecting with beauty schools, hosting career fairs, and participating in recruiting events.
• Ongoing Hiring Support – From recruiting data to job performance consultations and industry-specific training.

Training

• New Franchisee Training (NFT) – Two-day in-person and virtual training aligned with your opening process. Required for owners; optional for managers.
• REVO Program – A “train the trainer” virtual program for owners, managers, and lead nail techs.
• Zenoti Training – Hands-on training for our studio management software.
• Nail Specialist Training Program – A 40-hour program designed for new nail specialists.
• FUN-damentals – Advanced studio operations training to ensure readiness.
• Ongoing Education – Access to our LMS, vendor-led webinars, and training updates.
• Frenchies Conference – A multi-day event filled with education, vendor showcases, networking, awards, and system-wide engagement.

Studio Operations

• Operations Manual – A go-to guide for day-to-day operations and best practices.
• Interactive Opening Roadmap – Step-by-step studio launch guidance.
• Nailed It Report – Performance tracking and goal-setting tool.
• KPI Dashboards – Real-time studio health metrics at your fingertips.
• Monthly Report Cards – Studio performance feedback.
• Protocols & Checklists – Tools to ensure consistent and efficient operations.
• Leaderboards – Encourage friendly competition and system-wide growth.
• Guest Experience Cycle – Tools and training to enhance every guest visit.

Ongoing Support

• Dedicated Coach – Business coaching tailored to your goals.
• Field Support – Regular check-ins and in-person studio visits.
• Learning Portal – Franchisee intranet with training modules, resources, and updates.
• Video Training Library – On-demand support for every team member.
• Franchise Advisory Council – A collaborative group that helps shape the future of the brand.
• Franchisee Community – Private Facebook group, peer connection calls, quarterly huddles, manager roundtables, and more.

Marketing Support

• Centralized Marketing Resources – Professionally designed campaigns, assets, and promotional tools.
• Customized Strategies – Tailored marketing support to help drive local traffic and growth.
• Marketing Calendars – Seasonal and monthly plans, curated by our team, with done-for-you content.
• Digital Marketing – Tools and guidance to boost your online presence and drive bookings.
• Community Engagement – Strategies to build lasting connections with your local audience.