1996
282
$150,000
$49,950
$154,950
Yes
We’re a leading provider of IT services for small and mid-sized businesses (SMB) that employ 5 to 99employees – large enough to need IT services but not big enough to warrant in-house IT departments. CMIT Solutions operates on a recurring revenue - managed services model that offers specialized outsourced IT services at affordable, consistent monthly rates, with contracts that last one to three years. Our subscription model allows small business owners to effectively budget IT expenses and saves them money in the long run. At CMIT, we focus on business results – performance, productivity and profit for our clients and we know that technology is a tool to accomplish those goals, and we assure that our clients get the most out of their investment in technology.
Services offered to the business market include: remote monitoring and repair, Help desk support, troubleshooting, networking, data backup, data recovery, internet security and firewalls, software training, updates/upgrades, system administration, database design, and one-on-one mentoring. The new franchisee can secure a protected territory and grow to multiple locations in a larger territory. CMIT Solutions is looking for new franchisees that are focused on marketing and growing the business as opposed to working in it. The franchisor trains the franchisee to build sales and service team. Franchisor provides help desk and monitoring service, low number of employees.
Established: 1996
First Unit Franchised: 1998
Franchised Units: 280+
Company Owned Units: 5
States Registered In: Approved in ALL registration states, but not registering in South Dakota, North Dakota and Hawaii. WE ARE NOT CURRENTLY ACCEPTING REFERRALS IN CANADA OR E2 VISA CANDIDATES
Financial Assistance Provided: No
Site Selection Assistance: No
Lease Negotiation Assistance: No
Recruiting Assistance: Yes
Co-Operative Advertising: Yes
Training: Pre-training checklist tasks covers 3 weeks, then 1 week Boot Camp in Austin, TX and also virtually. Smart Start program after Boot Camp consists of coaching, Mastermind groups and on-going training via webinars etc
This a composite of an average day.
The first thing we do is check our appointments for the day.
We then check the tickets that have come in from our customers.
Then we check the open ticket report.
We then prioritize our day. We do know that emergencies and customer needs may cause us to change our priorities.
The Tickets are handled by staff and help desk. This can either be remotely or on site.
The appointments are generally handled by the Franchisee and can be of the following types: Sales calls, networking meetings, assessments, proposals, monthly customer meetings, board meetings.
During the day if we are not at appointments, we may be engaged in the following activities: Various marketing activities, creating proposals, billing, configuring and pricing hardware requests, managing staff as needed, attending webinars on various subjects from various vendors or home office, assisting on various home office, customer, vendor or franchisee committees, receiving validation calls.
We have weekly staff meetings on Friday mornings to review previous week and make plans for the upcoming week. A representative from the help desk attends these meetings via conference call.
