Founded in 1996, Five Star Bath Solutions is the premier bath transformation company in the home remodeling industry. Our mission is to design and build dream bathrooms through expertise and trust. We are the bath renovation experts offering beautiful yet affordable transformation solutions for every need, every budget and every timeline with our industry leading 1-2-day project completion rate.
Five Star Bath Solutions is advancing the bathroom renovation industry through innovative technology, custom products, and attention to customer service. Using cutting-edge software, Five Star Bath Solutions professionals deliver a detailed estimate for every bathroom renovation project including visualizer technology that allows customers to see a rendering of the remodel before they commit. We believe in setting standards for how projects are estimated, installed, and completed – resulting in a five star service, every time.
Part of the Five Star Franchising family, Five Star Bath Solutions offers Franchisees significant differentiation through proprietary technology and products, in-house marketing support including a call center, a unique mentoring program designed to ramp up the business in the first year, and a proven track record that has led to 150+ franchise locations owned by happy and financially healthy Franchisees ready to validate. This is a simple business model that is quick-to-scale and offers a healthy average ticket and margin. Franchisees start the business from home with minimal equipment and inventory and only 2-3 employees.
Summary:
Franchised Units: 150+
Company Owned Units: 1
Canada Franchises: Yes
International Franchises: No
Registered in non-registration states, CA, IL, IN, MD, MI, MN, ND, NY, RI, SD, VA, WA & WI
Net Worth: Single Territory - $250k / Multi-Unit - $350k
Royalty: 6% to 5% (based on sales volume)
Ad Fun: 1%-2%
Semi-Absentee: Yes, with hired GM
Home Based: Yes, to start
Veteran Discount: Yes - 10% off initial territory franchise fee
Item 19 Summary
Corporate Controlled Location: $8.4M Revenue / $1.1M Net Profit (53% Gross / 14% Net)
Franchisee Average Annual Sales: $1.4M System AUV / $2M Mature Franchisees AUV / $8.4M Top Franchisee
Average Ticket: $12,538
Territory Average 2.1 Territories
Our training periods are designed to give the franchisee ultimate confidence that they are ready to succeed with Five Star Bath Solutions.
15 to 20 hours over-the-phone pretraining
5 days training at corporate offices in Utah
Training of your technicians/installers
Ongoing support for life of the business
Some of the topics covered during training are:
Getting your franchise started
A day in the life of a franchisee
Marketing
Job management
Using the Five Star software
Employee management (HR)
Product install processes
Accounting and bookkeeping
Customer services
Available resources
Commercial development
On-Going Support
Corporate business coach
Annual conference under Five Star Franchising
Peer groups
Weekly group calls
Monthly franchise-wide calls
Marketing Strategies
In-house marketing support
Digital marketing programs, including a complete Google marketing system
Multiple franchisor supported marketing programs including online, events and direct mail.
Inbound and outbound customer scheduling
Call center open 7 days a week, extended hours
Local-presence and cloud-based telephony technology
Leads-to-appointments conversion
Multitasker
Financially aware
Driven for success/ entrepreneurial mindset
Experience in home remodeling not required
Many of our franchisees have a wide educational and professional background and almost none of them had experience in home remodeling.