Zoom Drain Claimed
Zoom Drain Franchise For Sale
At Zoom Drain, we are drain and sewer experts, specializing in drain repairs, cleanings, inspections, septic tank services, pump replacements and drain care products. We have been sending customer worries down the drain since 1995!
Zoom Drain is a niche, essential business – the need for our services will never go away. We provide a service that customers don’t want to or can’t do. We love it and do it better than anyone else! Homeowners and property managers don’t want to deal with drain issues and neither do plumbers, our primary competitors. We work closely with plumbers as their preferred partner to handle drain and sewer services they typically don’t offer, allowing us to dominate the market segment.
Zoom Drain is a simple, profitable and scalable franchise backed by a 10-page Item 19 showing both Corporate and Franchisee location financials. Our business model, nearly a 50 / 50 split between B2B and B2C, is centered around Calls, Techs, and Trucks. Our extensive Home Office team is dedicated to Franchisee success and includes an in-house marketing team, robust technology suite, and Franchise Model Center for hands-on training.
Franchise Background
Franchised Units: 186
Company Owned Units: 3
Canada Franchises: No
International Franchises: No
Registered in Non-Registered states, CA, IL, IN, MI, MN, ND, NY, RI, SD, VA, WA (def), & WI
Financial Terms
Minimum Liquid Capital: $150k
Franchise Fee: $49,500
Royalty: 6%
Ad: 2%
Item 19: Yes - 10 pages!
Average Number of Employees: 3
Semi-Absentee Ownership: Yes, requires full-time GM hire from the start
B2B & B2C
Master Franchise Opportunities: No
Veteran Discount: Yes ($5,000 off 1st territory franchisee fee)
Support & Training
Welcome Aboard & Initial Onboarding – Virtual, Video Conferencing
Perform Needs Assessment to line up Manuals and Programs delivery
Establish Schedule of Meetings - Individual Coaching and Team Meetings Review
Franchisee Operations Manual
Review Zoom Drain Franchise, LLC Org Chart
Create Master Projects List, Top Projects –
Project Management Software
Setup Office Productivity Suite Apps (Email, Online Storage, Calendar, Online Meetings, Word Processing)
Setup Phone System and Integrate Call Routing
Setup and Train on Management Information Software
Setup and Train on Technician Tablet and Phone
Review and Order Trucks and Equipment
Phase 1: Planning, Introduction to Systems – Virtual, Video Conference and/or On-Site
Create, review Mission Statement
Establish Goals for Current and Next Year
Update Project Management Software - Franchisee, Individual Update Master Project List – Demonstrate "Steps of Delegation"
Review Operations Manual - Service Techs
Review Operations Manual - Service Coordinator
Review Operations Manual - Dispatcher
Review Operations Manual - Employee/Employer
Create the initial Organizational Chart
Schedule essential Manager Meetings and Agendas
Practice the "Meeting with Me"
Review “Best Chance of Success”
Incorporate ZOOM Chart of Accounts
Integrate Accounting and Management Information Software
Create, Update Budgets
Implement ZOOM Capture Procedure for franchise fees
Review Month End Checklist
Set Financial Remote Call Schedule
Review Payroll Procedure
Phase 2: Marketing Roll Out, Staffing Systems – Virtual, Video Conferencing
Selection of Grand Opening Date
Marketing Strategy Call schedule
Review Marketing Manual
Setup Marketing Budget
Setup Marketing Allocation
Setup Marketing Calendar
Setup ZOOM Website and eMarketing Program - SEO, PPC, Social Media Review and Utilize Franchisee Marketing Checklist
Review "The Top 5 Target Customers"
Determine Marketing Projects - next 6 months
Introduce ZOOM Marketing Assets
Order Welcome Aboard Marketing Packet
Setup Hiring Software
Launch Ads for SC, DSR and Service Tech
Review Recruiting Procedures
Review Hiring Procedures
Roll out Human Resources Procedures
Review Orientation Procedures
Assign Orientation Checklists to each Team Member
Establish Salary Levels
Phase 3: Front Line Training – At Home Office Model Center
Techs Review Drain & Sewer Manual
Update Apprentice to Tech Training Checklist
Go on Ride Along/s w Service Techs
Practice Price Book
"Scavenger Hunt" Common Tasks
Practice Receiving, Invoicing Jobs on phones/tablets
Practice Management Information Software Reports, Scorecards
Office Team Overview Positions/Manuals
Review of Office Training Checklists
Side by Side with Service Coordinator (SC)
Side by Side with Dispatcher (DSR)
Practice Full Cycle of Jobs "Call to Complete" in Management Information System
Review Naming Convention
Participate in Model Center FQC/Top Projects Meeting
Update Planning Power Remote Call Schedule
Establish additional training needs and schedule on calendar.
On-Going Support
Franchisees meet with a Franchise Support Coordinator for a bi-weekly check in meeting…with a specific agenda focused on Top Projects and financial review.
Weekly Huddle, sharing Zoom Drain Empire wide stats. Also, we present System updates, announcements, acknowledgments and training on specific topics.
Monthly Lunch and Learns webinar training on different segments of our systems.
Annual Empire Event is held in one of our franchisees’ home markets, and offers a tour of the local shop, in-depth training, guest speakers and a chance to spend time together.
Learning management software, a project planning app, Google drive and other appropriate apps to help franchisees stay organized, focused and productive.
Ideal Candidate
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