2012
8
$119,521
$49,996
$218,773
No
Click IT is a forward-thinking franchise offering comprehensive managed IT services, products, and solutions tailored for small businesses and consumers. Founded in 2012 by serial entrepreneur Al Harlow, Click IT has established itself as a trusted provider of IT services, including computer repair, data backup, secure email hosting, and cloud solutions. With a focus on simplicity and accessibility, Click IT empowers franchise owners to deliver essential IT services without requiring extensive technical expertise. The franchise's unique approach positions it as a valuable partner for communities seeking reliable and efficient IT solutions.
Investing in a Click IT franchise offers several compelling advantages:
Proven Business Model: Click IT has demonstrated a successful track record in providing managed IT services, ensuring a reliable and replicable business model for franchisees.
High Demand for IT Services: As technology becomes increasingly integral to daily operations, the demand for IT services continues to rise, presenting a lucrative opportunity for franchise owners.
Comprehensive Support: Franchisees receive extensive training and ongoing support, equipping them with the tools and knowledge necessary to succeed.
Community Impact: Owning a Click IT franchise allows entrepreneurs to contribute positively to their local communities by providing essential IT services.
Click IT was established in July 2012 by Al Harlow, a seasoned entrepreneur with extensive experience in the technology and IT sectors. Recognizing the growing need for accessible and reliable IT services among small businesses and consumers, Harlow set out to create a company that could provide comprehensive managed IT solutions without requiring clients to possess deep technical knowledge. This vision led to the inception of Click IT, a business designed to be approachable and user-friendly, catering to the everyday IT needs of its community.
Initially, Click IT operated as a single store located in Chagrin Falls, Ohio. Over the years, the company honed its business model, refining its services and operational strategies. This period of growth and learning culminated in 2019, when Click IT officially began offering franchise opportunities. The decision to franchise was driven by the success of the original store and the desire to expand the brand's reach, allowing other entrepreneurs to replicate its proven model.
The franchising arm of Click IT was formally launched in 2020, marking a significant milestone in the company's growth trajectory. Since then, Click IT has been actively seeking franchisees to expand its presence across the United States. The brand's commitment to providing high-quality IT services, combined with a comprehensive support system for franchisees, has positioned it as a promising opportunity for aspiring business owners in the IT services industry.
Click IT specializes in a wide range of IT services, including managed IT solutions, data backup and disaster recovery, secure email hosting, cloud computing, and website development. By offering these services, Click IT addresses the everyday IT challenges faced by small businesses and individual consumers. The company's approach emphasizes simplicity and reliability, ensuring that clients receive effective solutions without the complexity often associated with IT services.
The Click IT franchise model is designed to be accessible, even for individuals without a technical background. Franchisees receive comprehensive training and ongoing support, covering all aspects of business operations, from technical services to customer relations and marketing. This holistic approach ensures that franchisees are well-equipped to manage and grow their businesses successfully.
Click IT offers a robust support and training program to ensure franchisee success:
Pre-Launch Support: Assistance with site selection, lease negotiation, and store setup to ensure a smooth launch.
Initial Training: A comprehensive training program covering operations, customer service, sales, and marketing strategies.
Ongoing Support: Continuous support through a dedicated business coach, regular training updates, and access to a proprietary knowledge base.
Marketing Assistance: Provision of branded marketing materials, digital marketing strategies, and national advertising campaigns to drive customer acquisition.
Operational Tools: Access to Click IT's operational systems, including point-of-sale software, inventory management, and customer relationship management tools.
The ideal Click IT franchisee possesses the following qualities:
Entrepreneurial Spirit: A strong desire to own and operate a business with a passion for technology and customer service.
Community-Oriented: An individual who values community engagement and seeks to make a positive impact locally.
Sales-Oriented: Comfortable with sales and marketing efforts to promote IT services to small businesses and consumers.
Financial Capability: Ability to meet the financial requirements, including liquid capital and investment funds.
Operational Commitment: Willingness to adhere to Click IT's proven systems and processes to ensure business success.
| Category | Details (USD) |
|---|---|
| Total Investment Required | $119,521 – $218,773 |
| Minimum Liquid Capital | $50,000 |
| Franchise Fee | $49,996 |
| Royalty Fee | 6% |
| Marketing Fee | 1% |
| Working Capital | $10,000 – $50,000 |
| Infrastructure / Setup Cost | $30,000 – $70,000 (includes equipment, tools, software licenses, and store setup) |
| Break-Even Time | 18 – 24 months |
| Expected ROI | 20% – 30% annually (varies by location and market) |
| Potential Revenue Streams | Managed IT services, computer repair, data backup solutions, cloud services, IT consulting, website development |
| Franchise Units (Current) | 8 (as of 2025) |
