Established
2009
Franchise Units
5
Minimum Investment
$121,350
Franchise Fee
Inquire
Total Investment Range
$293,750
Home Based
No
Description
Cookies N' Cream is a gourmet dessert franchise that combines the timeless joy of fresh-baked cookies with the indulgence of premium ice cream. Founded by Joe Edwards, a seasoned entrepreneur with a passion for delightful desserts, the brand has quickly established itself as a go-to destination for dessert enthusiasts. With its chef-inspired recipes and commitment to quality, Cookies N' Cream offers a unique and profitable business opportunity for aspiring franchisees in the USA.
Why Invest in this Franchise?
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Proven Concept: A unique blend of cookies and ice cream that appeals to a broad customer base.
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High Demand: Dessert consumption remains strong, with cookies and ice cream being perennial favorites.
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Flexible Models: Options for both kiosk and storefront setups to suit various investment capacities.
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Turnkey System: Comprehensive training and support ensure franchisee success from day one.
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Community Focused: A brand that values community engagement and customer satisfaction.
Background
Established Year:
Cookies N’ Cream was founded in 2009 in Bronxville, New York.
Founders:
The brand was created by Joe Edwards, an experienced entrepreneur with a background in the floral and retail industry, in collaboration with culinary professionals trained at the Culinary Institute of America (CIA) to craft a premium dessert experience.
Brand Journey & History:
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Cookies N’ Cream started as a single gourmet dessert store combining freshly baked cookies with premium ice cream.
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The concept quickly gained popularity for its innovative dessert offerings, creative flavor combinations, and high-quality ingredients.
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Over the years, the brand expanded its menu to include specialty ice cream sandwiches, cookie cakes, and beverages, appealing to a wide demographic of dessert lovers.
Franchise Units:
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Currently, there are five corporate-owned locations in New York: Bronxville, Yonkers, Rockville Centre, Staten Island, and Middle Village.
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Additional locations are planned for expansion into New Jersey and other areas of New York.
Ownership:
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Cookies N’ Cream is privately owned by its founder and management team.
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The company is actively seeking franchisees to grow its footprint in the USA.
Market Presence in the USA & Industry Category:
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Operates in the gourmet dessert and quick-service food industry.
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Positioned as a premium dessert brand catering to families, students, and dessert enthusiasts.
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Recognized for its innovative approach to classic desserts and strong customer loyalty in the local markets.
Other Information:
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The brand emphasizes quality, customer experience, and community engagement.
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Utilizes modern store designs and social media-driven marketing strategies to attract a younger demographic.
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Focused on scalable business models suitable for both kiosk and full-store setups, making it ideal for franchise expansion.
Support Training
Cookies N’ Cream offers a comprehensive franchise support system designed to ensure the success of every franchisee, from pre-launch to ongoing operations. Their structured support covers operational, marketing, and academic aspects of running a gourmet dessert business.
1. Pre-Launch Support
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Site Selection & Evaluation: Expert guidance in identifying high-traffic locations such as malls, main streets, and near schools or universities to maximize customer flow.
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Lease Negotiation Assistance: Support in negotiating favorable lease terms to reduce upfront risk and secure optimal retail space.
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Store Design & Fit-Out: Assistance with store layout, interior design, equipment selection, and branding elements to maintain the brand’s premium image.
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Regulatory Compliance: Guidance on meeting local health, safety, and business licensing requirements.
2. Training Programs
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Comprehensive Onboarding: Initial training program covering all aspects of store operations, from cookie and ice cream preparation to point-of-sale management.
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Hands-On Operational Training: Practical training in baking, ice cream production, inventory management, and customer service techniques.
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Management Training: Focused sessions for franchise owners and managers on staffing, scheduling, and store performance optimization.
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Ongoing Education: Regular workshops and online training modules for updates on new products, seasonal offerings, and operational best practices.
3. Marketing & Promotional Support
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Grand Opening Assistance: Marketing campaigns, local promotions, and social media support to drive initial customer traffic.
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Digital Marketing Support: Guidance on social media management, email marketing, and local SEO strategies to grow online presence.
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Advertising Materials: Access to professionally designed templates for print, online, and in-store promotions.
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Brand Guidelines: Ensures consistent messaging, design, and quality across all franchise locations.
4. Operational Support
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Ongoing Consultation: Continuous assistance with day-to-day store operations, supply chain management, and customer service.
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Performance Monitoring: Regular performance evaluations and operational audits to identify opportunities for improvement.
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Technology Support: Guidance on POS systems, inventory tracking, and reporting tools to streamline operations.
5. Supplier & Product Support
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Approved Supplier Network: Access to trusted suppliers for high-quality ingredients, packaging, and equipment.
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Product Innovation: Regular updates on new flavors, seasonal products, and limited-edition items to keep the menu fresh and competitive.
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Consistency & Quality Control: Standards and procedures to maintain premium taste and presentation across all franchise units.
Summary:
Cookies N’ Cream provides a turnkey franchise system, combining operational guidance, marketing expertise, and ongoing support. This ensures that even first-time franchisees can successfully launch and grow a profitable gourmet dessert business with confidence.
Ideal Candidate
Cookies N’ Cream seeks franchisees who are passionate, committed, and entrepreneurial, with the drive to grow a premium dessert brand in their local market. The ideal candidate combines business acumen with a love for food, customer experience, and community engagement.
1. Passion & Interest
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Love for Desserts: A strong appreciation for cookies, ice cream, and gourmet treats, which is reflected in customer engagement and store operations.
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Customer-Centric Mindset: Enjoys interacting with customers, creating memorable experiences, and building brand loyalty.
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Brand Ambassador: Committed to upholding the company’s reputation and quality standards.
2. Business & Management Background
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Entrepreneurial Spirit: Previous business ownership or management experience is beneficial but not mandatory.
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Operational Competence: Ability to manage staff, finances, inventory, and daily operations efficiently.
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Marketing Awareness: Willingness to engage in local marketing, social media promotion, and community outreach.
3. Investment & Financial Readiness
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Capital Availability: Able to invest the required total franchise cost, including setup, working capital, and marketing fees.
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Long-Term Commitment: Prepared to commit time, energy, and financial resources to ensure the franchise’s growth and profitability.
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Risk Tolerance: Comfortable with entrepreneurial risks and managing a retail operation in a competitive market.
4. Personal Traits
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Motivated & Self-Driven: Demonstrates initiative, accountability, and strong decision-making skills.
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Team Leadership: Capable of recruiting, training, and motivating a team to maintain excellent service and operational standards.
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Community-Oriented: Interested in engaging with local schools, events, and organizations to grow brand presence.
5. Location Preferences
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Ideal candidates are interested in high-traffic areas, including:
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Shopping malls or retail centers
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Main streets or downtown areas
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Near schools, colleges, or family-oriented neighborhoods
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Summary
The ideal Cookies N’ Cream franchisee is someone who combines financial capability with a passion for gourmet desserts, values customer experience, and is ready to grow a brand with structured support and proven systems. Candidates should be enthusiastic, proactive, and community-minded, ready to turn a delicious concept into a thriving business.
Financial Detail
| Category | Details / Range |
|---|---|
| Total Investment Required | $121,350 – $293,750 |
| Minimum Liquid Capital | $80,000 – $120,000 |
| Franchise Fee | Included in total investment (exact fee provided during application process) |
| Royalty Fee | 5% of gross sales |
| Marketing Fee | Provided during franchise agreement; supports advertising & promotions |
| Franchise Units Current | 5 corporate-owned locations in New York (Bronxville, Yonkers, Staten Island, Rockville Centre, Middle Village) |
| Infrastructure / Setup Costs | Costs include store fit-out, equipment, signage, and POS systems |
| Working Capital | Recommended to cover 3–6 months of operational expenses |
| Expected ROI | Varies by location; typical returns projected within 1–2 years |
| Break-Even Time | Usually 12–18 months depending on location and market conditions |
| Potential Revenue Streams | Cookie sales, ice cream, beverages, catering, seasonal/limited-edition offerings, delivery & online sales |