2008
36
$91,000
$59,900
$159,000
No
Doorstep Details is a leading provider of affordable, 5-day-a-week valet trash and recycling services tailored for apartment and condominium communities across the United States. With a commitment to enhancing resident convenience and supporting property management operations, Doorstep Details has established itself as a trusted partner in multifamily housing services.
The franchise offers a streamlined solution where specially trained, uniformed, licensed, and insured valet trash porters collect residents' trash and recyclables directly from their doorsteps. This service operates during evening hours, typically from 6 p.m. to 8 p.m., Sunday through Thursday, ensuring minimal disruption to residents' daily routines. The use of leak-proof satchels and the Doorstep Details app for reporting and verification underscores the company's commitment to quality and accountability.
By franchising with Doorstep Details, entrepreneurs can tap into a growing market demand for convenient waste management solutions in residential communities, backed by a proven business model and comprehensive support system.
Founded Year & Origins:
Doorstep Details was founded in 2008 as part of Accelerated Waste Solutions (AWS). It emerged from a vision to provide convenient, reliable, and professional valet trash and recycling services to residential communities, primarily targeting apartment complexes and condominiums.
Franchise Units & Growth:
Since its inception, Doorstep Details has expanded to 36 franchise units operating across multiple U.S. states, including Texas, Florida, and the Washington D.C. metro area. The brand has steadily grown by capitalizing on the increasing demand for residential waste management services.
Founders & Leadership:
The company was established by a team of experienced waste management professionals with extensive backgrounds in operations, logistics, and customer service. Their expertise has shaped a scalable business model that balances operational efficiency with resident satisfaction.
Ownership & Subsidiaries:
Doorstep Details is a subsidiary of Accelerated Waste Solutions, which also operates Junk Shot, a junk removal franchise. This parent company provides strategic support, operational guidance, and a shared technology platform to enhance franchisee success.
Brand Journey & Reputation:
Over the years, Doorstep Details has earned a reputation for professionalism, reliability, and innovation in residential trash collection. Its proprietary reporting app ensures accountability and transparency for both property managers and residents, strengthening trust and brand loyalty.
Market Presence in the USA:
The franchise has a strong presence in metropolitan and suburban communities with high-density apartment complexes. Key markets include Dallas, Orlando, and Washington D.C., with continued expansion plans nationwide.
Industry Category & Positioning:
Doorstep Details operates in the Residential Cleaning & Home Services industry, specifically providing valet trash and recycling services. It occupies a niche market where convenience, safety, and consistent service quality are paramount, positioning the brand as a trusted partner for property management companies.
Other Information:
Service Model: 5-day-a-week valet trash and recycling.
Technology Integration: Proprietary app for route management, reporting, and resident communication.
Customer Base: Multi-family residential communities, primarily apartment complexes.
Awards & Recognition: Known for reliable service and operational excellence in the multifamily housing sector.
Doorstep Details offers comprehensive support and training programs designed to help franchisees succeed from day one and scale efficiently. The support structure covers every aspect of business operations, marketing, and technology, ensuring a smooth franchise experience.
Site Selection Assistance: Guidance in identifying and securing optimal service territories with high-density apartment communities.
Market Analysis: Evaluation of local demographics, residential complexes, and competition to maximize profitability.
Business Setup: Help with business registration, insurance, and lease negotiations if applicable.
Operational Planning: Assistance in developing staffing plans, route schedules, and service protocols.
Hands-On Training: Franchisees and key staff receive practical instruction in valet trash and recycling collection procedures.
App Integration: Comprehensive training on the Doorstep Details proprietary reporting app for route management, real-time resident reporting, and accountability tracking.
Safety & Compliance: Guidance on safe trash handling, sanitation standards, and compliance with local regulations.
Customer Service Protocols: Training to ensure exceptional service, effective communication with property management, and resident satisfaction.
Brand Guidelines: Access to professionally designed logos, marketing materials, and templates for both digital and print campaigns.
Digital Marketing Strategies: Training on local SEO, social media campaigns, and online advertising to generate leads.
Promotional Campaigns: Support in launching special promotions, seasonal campaigns, and referral programs to attract residents and property managers.
Community Engagement: Guidance on networking with property management companies and community associations to build brand reputation.
Dedicated Franchise Support Team: Continuous access to experienced franchise consultants for operational, technical, and marketing advice.
Performance Monitoring: Regular check-ins and audits to ensure service quality and operational efficiency.
Updates & Improvements: Training on new tools, app updates, and process improvements to maintain a competitive edge.
Franchisee Network: Opportunities to collaborate and share best practices with other Doorstep Details franchise owners.
Proprietary App Mastery: Detailed instruction on using the Doorstep Details app for route management, service verification, and customer communication.
Data Insights: Training on analyzing service metrics to optimize operations, enhance efficiency, and boost profitability.
Doorstep Details is seeking entrepreneurial-minded individuals who are motivated, service-oriented, and ready to leverage a proven business model in the growing residential service industry. The ideal franchisee combines business acumen, operational drive, and a passion for delivering exceptional customer experiences.
Prior experience in operations, service-based businesses, or property management is highly advantageous.
Ability to manage employees, schedules, and daily operations efficiently.
Strong organizational skills to oversee multiple service routes and territories.
Commitment to providing high-quality, reliable, and courteous service to residents and property managers.
Skilled at building lasting relationships and maintaining professional communication standards.
Focused on creating positive customer experiences that enhance retention and referrals.
Capacity to meet the initial investment requirement and maintain working capital for smooth operations.
Experience in budgeting, financial management, and performance tracking.
Goal-oriented mindset with a focus on achieving profitability and ROI.
Self-motivated and capable of working independently to grow and scale the business.
Willingness to embrace technology-driven operations, including the use of the Doorstep Details app for efficiency and accountability.
Open to expanding territory or adding complementary services, such as junk removal through the Junk Shot platform.
Preference for operating in high-density residential communities, such as apartment complexes and condominium developments.
Ability to assess local markets and identify strategic opportunities for business growth.
Passion for enhancing the resident experience and building a strong local presence.
Professional, dependable, and committed to the brand’s reputation.
Strong leadership and team-building skills to effectively manage porters and staff.
Positive attitude, problem-solving mindset, and resilience to overcome operational challenges.
| Category | Details / Range | Notes |
|---|---|---|
Total Investment Required | $91,000 – $159,000 | Includes franchise fee, equipment, initial marketing, and working capital. |
| Minimum Cash Required | $20,000 – $50,000 | Liquid capital needed to cover initial costs and operational setup. |
Franchise Fee | $59,900 | One-time fee for rights to operate under the Doorstep Details brand. |
| Royalty Fees | 7% of monthly sales | Ongoing fee for brand support, training, and system access. |
Marketing Fees | 2% of monthly sales | Contribution toward national and local marketing campaigns. |
| Infrastructure Costs | Low | Operations can be run from a self-storage unit; minimal office space required. |
Working Capital | Varies by territory | Ensures sufficient funds for payroll, supplies, and day-to-day expenses. |
| Expected ROI | Variable | Growth potential increases with territory expansion and complementary services like Junk Shot. |
Break-Even Time | 12 – 24 months | Dependent on market conditions, operational efficiency, and customer acquisition. |
| Revenue Streams | Primary: Valet trash & recycling services Secondary: Junk removal services (via Junk Shot) | Multi-stream model enhances profitability and business stability. |
Franchise Units in USA | 36+ | Strong presence in metropolitan and suburban communities. |
Notes for Investors:
The recurring revenue model (5-day weekly service) ensures consistent cash flow.
Franchisees benefit from low overhead and scalable operations, making it easier to expand to multiple territories.
Integration with the proprietary Doorstep Details app optimizes route efficiency, resident reporting, and performance monitoring, directly impacting profitability.
