Established
2014
Franchise Units
50
Minimum Investment
$75,000
Franchise Fee
$25,000
Total Investment Range
$150,000
Home Based
No
Description
Dr. Phone Fix is a fast-growing electronics repair franchise built around one simple reality: smartphones, tablets, and smart devices are no longer optional—they are essential. When those devices break, customers want them fixed quickly, affordably, and close to home. Dr. Phone Fix delivers exactly that, positioning itself as a modern, neighborhood-focused repair brand with professional systems and strong unit-level economics.
The franchise specializes in same-day repairs for smartphones, tablets, laptops, gaming consoles, and other consumer electronics. With walk-in convenience, transparent pricing, and skilled technicians, the brand has earned a loyal customer base across the United States. Locations are typically placed in high-traffic retail corridors, malls, and mixed-use centers, making them highly visible and easy to access.
From cracked screens and battery replacements to water damage diagnostics and accessory sales, the business model is built for repeat customers and steady daily demand. As device prices continue to rise and consumers delay replacements, professional repair services are becoming the smarter choice—fueling long-term growth for the brand and its franchise partners.
Why Invest in This Franchise?
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Recession-resistant industry driven by everyday device dependency
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High-demand, low-complexity business model
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Same-day service encourages repeat and referral customers
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Compact retail footprint with flexible site options
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Strong margins on parts, labor, and accessories
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Multiple revenue streams beyond basic repairs
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Scalable model suitable for multi-unit ownership
Background
- Established Year: 2014
- Industry Category: Electronics Repair and Mobile Device Services
- Business Model: Retail service franchise
- Franchise Active Units: 50
Dr. Phone Fix was founded with the goal of bringing structure, professionalism, and consistency to the electronics repair industry. The brand recognized a gap between informal repair kiosks and expensive manufacturer service options and introduced standardized pricing, training, and customer experience.
Over time, the company expanded across the United States through franchising, strengthening its operating systems, vendor partnerships, and technician training programs. Today, the brand operates a growing network of franchise units serving both individual consumers and business clients.
By staying current with evolving device technology and repair techniques, the brand continues to adapt and remain competitive in a fast-changing market.
Support Training
Dr. Phone Fix provides comprehensive support from initial onboarding through ongoing operations.
Pre-Launch Support
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Site selection and territory guidance
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Store layout, equipment planning, and inventory setup
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Point-of-sale and operational system setup
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Pre-opening marketing and launch strategy
Training Program
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Hands-on technical repair training
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Device diagnostics and quality control standards
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Customer service and sales training
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Business operations and financial management
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Inventory and pricing management
Operational Support
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Standard operating procedures
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Ongoing technical updates for new devices
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Approved vendors and parts sourcing
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Quality assurance systems
Marketing & Growth Support
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Brand marketing materials
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Local store marketing strategies
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Digital marketing guidance
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Customer retention and referral programs
Ongoing Support
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Dedicated franchise support team
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Performance reviews and coaching
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New service introductions
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Continuous training updates
Ideal Candidate
This franchise is designed for entrepreneurs who want to own a service-based retail business without needing prior technical experience.
Best Suited For
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First-time or experienced business owners
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Owner-operators or semi-absentee investors
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Individuals with retail, sales, or management backgrounds
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Multi-unit operators seeking scalable growth
Key Traits
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Strong customer service orientation
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Ability to manage staff and daily operations
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Willingness to follow a proven system
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Attention to detail and quality standards
Location Preference
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High-traffic retail zones
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Urban and suburban markets
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Shopping centers, malls, and mixed-use developments
Financial Detail
| Investment Component | Estimated Cost (USD) |
|---|---|
| Franchise Fee | $25,000 |
| Total Initial Investment | $75,000 – $150,000 |
| Minimum Investment Required | $75,000 |
| Leasehold Improvements / Build-Out | $30,000 – $60,000 |
| Equipment & Tools | $10,000 – $20,000 |
| Initial Inventory & Parts | $5,000 – $10,000 |
| Technology & POS Systems | $3,000 – $5,000 |
| Initial Marketing & Grand Opening | $5,000 – $10,000 |
| Working Capital (3–6 Months) | $10,000 – $20,000 |
| Royalty Fee | ~6% of Gross Sales |
| Brand Marketing Fund | ~1% – 2% of Gross Sales |
| Estimated Break-Even Timeline | 12 – 24 Months |
| Expected ROI | Strong unit-level profitability potential |
