Established
2003
Franchise Units
200
Minimum Investment
$84,750
Franchise Fee
$37,500
Total Investment Range
$115,000
Home Based
No
Description
In a world where the "coffee run" has become a daily drain on corporate productivity, Xpresso Delight offers a revolutionary solution that is transforming the American workplace. Far more than just a coffee machine provider, Xpresso Delight is a sophisticated "Coffee-as-a-Service" (CaaS) model that brings a high-end, boutique café experience directly into the office.
The concept is stunningly simple yet incredibly effective: we provide state-of-the-art, Swiss-made automated espresso systems and our proprietary 100% Arabica coffee beans to medium and large businesses with zero upfront cost to them. Instead of the typical office "sludge" or environmentally harmful plastic pods, employees enjoy barista-quality lattes, cappuccinos, and espressos at the touch of a button. For the franchisee, this creates a high-margin, recurring revenue stream fueled by the world’s second most traded commodity.
As a leader in the coffee service industry, Xpresso Delight has carved out a unique niche. We don’t compete with the local coffee shop; we replace the need for employees to leave the building to find one, saving companies thousands of hours in lost productivity.
Why Invest in This Franchise?
Investing in Xpresso Delight isn’t just about coffee; it’s about claiming your stake in a recession-resilient B2B industry with a proven, scalable model.
Semi-Passive Income: Once a machine is placed, it does the selling for you. You only need to service each location approximately once a week for about 30 minutes.
Low Overhead: No expensive real estate, no large staff, and no storefront maintenance. You can run this entire business from a home office and a small storage unit.
Sustainable & Eco-Friendly: Unlike pod-based systems that generate massive landfill waste, our bean-to-cup process is environmentally conscious—a major selling point for modern corporate CSR (Corporate Social Responsibility) goals.
Scalable Growth: Start with a handful of machines and scale at your own pace. The centralized billing and inventory systems are designed to handle 5 machines or 50 with the same level of ease.
Unique Market Positioning: Most office coffee services are antiquated. Xpresso Delight is a tech-forward, premium alternative that often "sells itself" once a business experiences the 2-week free trial.
Background
Established Year: Founded in 2003 in Australia; launched in the USA in 2017.
Founders: Paul Crabtree and Stephen Spitz.
Active Units: Over 200 units sold internationally; currently 23+ active or in development across the USA.
Brand Journey: Born in Australia—the heart of global coffee culture—Xpresso Delight spent over a decade perfecting its systems before bringing the "Concierge Coffee" model to America. Headquartered in New York City, the brand has focused on high-density metropolitan areas where corporate culture demands premium perks.
Market Presence: Strong foothold in major hubs like New York, DC, and Chicago, with rapid expansion into the Sun Belt and West Coast.
Industry Category: B2B Services / Specialty Coffee / Corporate Wellness.
Support Training
We don’t just give you a machine and a bag of beans; we provide a blueprint for a professional service business. Our training program is designed to turn entrepreneurs into B2B experts.
Pre-Launch Support: We assist with territory analysis and help you implement our "Customer Location System" to identify high-potential corporate clients in your area.
Comprehensive Training:
Classroom Training: Covering business management, P&L mastery, and the science of our 100% Arabica blend.
Technical Training: Hands-on experience with machine maintenance, installation, and troubleshooting to ensure 100% uptime for your clients.
Marketing Support: Access to a proven B2B marketing playbook, professional digital assets, and lead generation systems specifically tailored for the US corporate market.
Operational Technology: Use of our proprietary automated billing system and mobile apps for machine tracking, which eliminates the administrative headaches typical of small businesses.
Ongoing Support: Dedicated franchise managers provide regular check-ins to help you optimize your route and increase your "yield per machine."
Ideal Candidate
You don’t need to be a barista, but you do need to be a professional. The most successful Xpresso Delight partners share these traits:
B2B Networking Skills: Professionals with backgrounds in sales, marketing, or corporate management thrive here because they speak the "language" of our clients.
Customer Service Excellence: A commitment to maintaining the "concierge" level of service—ensuring machines are clean, stocked, and producing perfect crema every time.
Financial Capability: Ability to fund the initial phase and a desire to build a long-term asset rather than just "buying a job."
Lifestyle Seekers: Ideal for those looking for a "side-hustle" that can scale into a full-time empire, or executives looking for a transition out of the 9-to-5 grind.
Location Preference: We seek partners in major US metropolitan areas with high densities of professional services (Law firms, Tech hubs, Creative agencies).
Financial Detail
| Financial Requirement | Amount (USD) |
| Minimum Liquid Capital | $50,000 – $100,000 |
| Minimum Net Worth | $200,000 – $250,000 |
| Initial Franchise Fee | $37,500 |
| Total Investment Range | $84,750 – $115,000 |
