Support Training

Financial Assistance Provided: Yes
Specify: We referring to independent and not affiliated financing source
Site Selection Assistance: Yes
Specify: We provide site selection consulting at no additional cost. Using site selection software
Lease Negotiation Assistance: No
Recruiting Assistance: Yes
Specify: Workstream platform with built in ads for all positions
Cooperative Advertising: No

Training:

We periodically conduct our Initial Training Program throughout the year, as needed. Training is currently supervised by Jelena and Emil. They both have ten years’ experience running the company outlet.

Our training materials consist of our Operations Manual.

The cost of our instructors and training materials for up to three (3) individuals is included in the Initial Franchise Fee. You must pay for all of travel and personal expenses, including, but not limited to, all costs for your transportation, meals, and lodging for yourself and your personnel. Our current fee to provide initial training to any additional trainee is $4,000 per person.

If you do not complete our Initial Management Training Program to our satisfaction, we reserve the right to terminate the Franchise Agreement.

We will provide you with on-site training, supervision and assistance for up to seven (7) days upon the opening of your Franchised Business.

We may conduct mandatory or optional additional training programs, including an annual conference or national business meeting. If we require it, you must attend mandatory training programs that we offer for up to four (4) days per year at a location we designate. We may also require you to attend a national business meeting or annual convention for up to three (3) days per year, at a location we designate. We reserve the right to impose a reasonable fee for tuition and/or attendance for all additional training programs, including the annual business meeting or conference. You must also pay your transportation, lodging, meals and other expenses to attend any mandatory training program. If you fail to attend any mandatory training program, you are required to obtain the training at a location we designate, at your sole cost, which includes tuition at the then-current rate, plus all of your travel costs and our trainer’s travel costs.

Special instructions/notes: Trainers

Pedro Ramirez Navarrete has 21 years’ experience working (9 years with the company outlet) with Jou Jou Cafe group and Kitchen Provance Caterers including kitchen manager and production manager. Pedro joined Harlem Shake in 2013 on its very first day as a BOH manager. Pedro knows every aspect of kitchen operations inside an out, and is vested in business up to the present date. Pedro currently manages our Harlem wholly owned location.

Arturo Villeda 16 years’ experience (10 years with the company outlet) with Plum Pomidor including shift supervisor, line cook and head cook. Arturo worked his way up from line cook, to expeditor, shift supervisor and then Assistant Manager of our Brooklyn location. Arturo has become a partner in 2020, and currently runs back of the house operations, ordering, food quality and BOH training in Brooklyn location and is excited about training prospective franchisees.

Camisha Louis 7 years’ experience with the company outlet including roles as cashier, expeditor, assistant manager and shift supervisor. Camisha was promoted to Store Manager and got vested in Brooklyn wholly owned location in 2021. Camisha currently is District Manager for the wholly owned stores and trains incoming FOH staff for all stores.

Natalee Spottswood has one year with the company outlet and 5 years’ experience in hotel management , 10 years of culinary experience, 10 years of hospitality and guest services experience and 5 years of team leadership experience..