1989
75
$38,000
$29,000
$58,000
No
Owning a Hayes Handpiece franchise means joining a respected and specialized brand in the dental services industry — one that has carved out a powerful niche repairing and maintaining dental handpieces and instruments used daily in dental clinics. With decades of experience and a network that spans across the United States, Hayes Handpiece offers entrepreneurs an opportunity to own a business that combines technical expertise, recurring client demand, and steady profitability.
As more dental practices focus on safety, sterilization standards, and cost-efficient maintenance, the need for professional handpiece repair continues to grow. Hayes Handpiece is recognized nationwide for its precision, reliability, and commitment to supporting dental professionals. This franchise gives investors access to a proven model, strong training, and a brand with a track record of trust.
Investing in a Hayes Handpiece franchise positions you in one of the most stable B2B service sectors — the dental industry. Every dental office relies on equipment that requires regular service and repair, ensuring a consistent demand for professional handpiece maintenance.
Key reasons to invest include:
Steady demand: Handpieces need frequent servicing due to daily use and sterilization, creating constant business opportunities.
Low overhead model: Operate from a small workshop or mobile service setup with minimal staff and flexible hours.
Recognized brand: Decades of experience and industry recognition make Hayes Handpiece the go-to name in dental repair and maintenance.
Multiple income streams: Generate revenue through repairs, new handpiece sales, maintenance contracts, training, and parts supply.
Protected territories: Franchisees receive defined geographic territories, ensuring exclusive market access and growth opportunities.
Resilient industry: The dental market remains strong regardless of economic cycles, driven by essential healthcare needs.
Founded Year: 1989
Founders: John and Jo Hayes
Headquarters: Carlsbad, California
Franchise Launch: 1995
Franchise Units: Over 75 operating locations across the United States and internationally
The Hayes Handpiece journey began in California in 1989 when John and Jo Hayes identified an unmet need for high-quality, reliable handpiece repairs. What started as a small, garage-based business soon became the nation’s largest independent dental handpiece repair company. By 1995, their son, Joe Hayes, expanded the operation through franchising — offering entrepreneurs across the U.S. the chance to build their own service businesses under the Hayes brand.
Today, Hayes Handpiece is a leading name in the dental equipment service sector. Its franchise network serves thousands of dental offices, offering technical excellence, fast turnaround, and outstanding customer service.
Industry Category: Dental Equipment Repair and Maintenance
Ownership: Privately held, family-operated franchise organization
Hayes Handpiece provides franchise owners with one of the most comprehensive training and support systems in the industry. Every new franchisee receives guidance from startup through operations and ongoing management.
Pre-Launch Support:
Territory research and selection based on dental practice density and local market analysis.
Guidance on setting up a workshop, inventory, tools, and logistics systems.
Assistance with business registration, supplier sourcing, and initial setup.
Complete onboarding and operational manuals for quick learning and compliance.
Initial Training Program:
Franchisees and their team members undergo extensive hands-on technical and business training, covering:
Handpiece repair and maintenance procedures
Quality control and sterilization standards
Customer service and sales techniques
Inventory management and order tracking
Marketing, local outreach, and operational systems
Ongoing Support:
Access to an expert technical support team for complex repair cases.
Business coaching and financial performance monitoring.
Continued education sessions and refresher courses.
Access to marketing materials, trade-show exposure, and national brand campaigns.
CRM and repair-tracking systems to manage workflow and customer relationships.
Marketing & Brand Support:
National advertising initiatives to strengthen brand awareness.
Local marketing materials, templates, and digital marketing guidance.
Support with dentist-office outreach, referral programs, and promotional campaigns.
Hayes Handpiece ensures that each franchisee is never alone — offering constant technical, operational, and marketing support throughout their ownership journey.
The Hayes Handpiece franchise is ideal for individuals who are detail-oriented, hands-on, and motivated to serve professional clients.
The best-fit franchisees typically possess:
Entrepreneurial mindset: Motivated individuals eager to manage a business and build long-term customer relationships.
Technical aptitude: While prior experience in dental equipment or engineering is helpful, full training ensures anyone can master the repair systems.
Sales and communication skills: Ability to connect with dental professionals, present service programs, and maintain lasting partnerships.
Financial capability: Access to adequate capital to cover initial investment and working capital.
Commitment to quality: Dedication to maintaining high service standards, precision repairs, and brand reputation.
Local presence: Best suited for franchisees who enjoy working in their own community and developing professional networks with local dental offices.
The model supports both owner-operators and small business teams who wish to grow into multi-territory operations.
| Category | Estimated Amount (USD) | Description / Notes |
|---|---|---|
| Total Investment Required | $38,000 – $58,000 | Includes all setup, training, tools, inventory, and marketing for a single territory. |
| Minimum Liquid Capital | $33,000 – $62,000 | Recommended available funds for startup and operational needs. |
| Franchise Fee | Approx. $29,000 | Paid upfront to secure franchise rights, brand use, and initial training. |
| Royalty Fees | Varies (fixed or % of sales) | Ongoing payment to franchisor; typically a small portion of gross revenue. |
| Marketing / Advertising Budget | $2,000 – $5,000 (initial) | For launch campaigns, dentist outreach, and local brand visibility. |
| Infrastructure & Equipment Setup | $8,000 – $12,000 | Workshop setup, tools, parts inventory, benches, and repair equipment. |
| Working Capital (First 3-6 Months) | $10,000 – $15,000 | Covers operational expenses until break-even. |
| Training & Initial Support | Included in Franchise Fee | Comprehensive hands-on technical and business training program. |
| Expected ROI | 25% – 40% (average annual return) | Based on territory performance and client volume. |
| Break-Even Period | 12 – 24 Months | Dependent on territory growth and dentist-office acquisition rate. |
| Franchise Units (Approx.) | 75 + Operating Units | Across the United States and international markets. |
| Revenue Streams | — | Repair services, handpiece sales, service contracts, parts, and training. |
