Established
2008
Franchise Units
36
Minimum Investment
$249,500
Franchise Fee
$35,000
Total Investment Range
$656,500
Home Based
No
Description
6 Handles offers a revolutionary self-serve frozen yogurt experience that combines fun, customization, and health-conscious indulgence. Unlike traditional frozen yogurt shops, 16 Handles provides 16 rotating flavors daily, ranging from classic favorites to innovative seasonal blends. Customers are empowered to mix and match flavors and choose from an extensive selection of fresh fruit, candies, nuts, and sauces to create personalized treats.
The brand’s modern, vibrant stores provide a welcoming environment ideal for families, millennials, and health-focused consumers. 16 Handles is recognized not only for its quality product but also for its commitment to customer experience and innovation. With the frozen yogurt market expected to grow in the USA, 16 Handles is perfectly positioned to capture the attention of dessert lovers seeking variety, fun, and healthier dessert options.
Background
- Established Year: 2008 (Franchising since 2011).
Founders: Solomon Choi (Late Founder); Currently owned by Neil Hershman and Danny Duncan.
Ownership: 16 Handles Franchising LLC.
Active Units: Over 36 units are currently open or in active development across the USA.
Brand Journey: What started in Manhattan’s East Village has expanded across the Northeast and into the Sunbelt, with major recent growth in Texas, Florida, Arizona, and Illinois.
Industry Category: Food & Beverage – Frozen Desserts (Frozen Yogurt, Ice Cream, & Smoothies).
Support Training
16 Handles offers a comprehensive support system to franchisees, ensuring a smooth path from launch to ongoing operations:
Pre-launch Support:
Assistance with site selection, lease negotiation, store design, and construction oversight to ensure brand standards are met.-
Operational Training:
Intensive training programs covering store management, food safety, customer service, inventory control, and quality assurance. -
Marketing Support:
National and regional marketing campaigns, social media strategies, and local store marketing toolkits to drive customer traffic. -
Academic Resources:
Access to online training modules, webinars, and updated best practices to keep franchisees and staff knowledgeable. -
Ongoing Support:
Regular field visits, business performance reviews, refresher training, and access to a dedicated franchise support team.
Ideal Candidate
The ideal 16 Handles franchisee is an entrepreneur or investor passionate about the food service industry and customer experience. Candidates with prior retail or QSR management experience will find a natural fit, but the franchise is also open to motivated newcomers willing to learn and grow.
Key attributes include:
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Strong business acumen and willingness to follow a proven system.
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Financial capability to invest in and sustain initial store development and operations.
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Commitment to upholding brand standards and delivering excellent customer service.
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Preference for high-traffic urban or suburban locations with demographic fit for frozen yogurt demand.
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Enthusiasm for community engagement and local marketing efforts.
Financial Detail
| Category | Details |
| Total Investment Range | $249,500 – $656,500 |
| Minimum Liquid Capital | $150,000 – $300,000 |
| Initial Franchise Fee | $30,000 |
| Royalty Fee | 6% of gross sales |
| Marketing/Brand Fee | 2% of gross sales |
| Average Unit Volume (AUV) | Over $805,000 (system average) |
| Break-Even & ROI | Varies by location; many owners pursue a second unit within 18–24 months. |