Established
1998
Franchise Units
390
Minimum Investment
$131,997
Franchise Fee
$70,000
Total Investment Range
$223,797
Home Based
No
Description
Where Trust Meets Tools – Powered by Ace Hardware
In 2019, Ace Hardware acquired and rebranded the trusted Handyman Matters franchise to create Ace Handyman Services—a powerful fusion of brand trust and essential home improvement services. Now rapidly expanding, Ace Handyman Services delivers reliable repair, remodel, and maintenance solutions to both residential and commercial clients.
This technology-driven franchise helps owners build repeat customer relationships by delivering professional, high-quality services across jobs of all sizes. Backed by the strength of the Ace Hardware brand, franchisees gain exclusive access to Ace Rewards Members, local in-store promotions, and visibility on AceHardware.com—a massive advantage in a competitive market.
Ace Handyman Services is not just about fixing homes—it’s about building businesses. Franchisees benefit from a complete support system, cutting-edge technology, and brand alignment with one of America's most respected retail names. If you’re looking for a proven, service-based business that balances craftsmanship with customer care, Ace Handyman Services delivers the tools and trust to succeed.
Background
Founded: 1998 (Originally as Handyman Matters)
Founders: Andy and Colette Bell
Acquisition & Rebranding: Acquired by Ace Hardware in September 2019, rebranding to Ace Handyman Services to align with the "Helpful Place" ethos.
Current Market Presence: Over 390 active units across the United States.
Industry Category: Home Improvement / Handyman Services.
The History: The brand started in Andy Bell's basement in Denver, CO. After learning about common homeowner frustrations—unreliability, messiness, and lack of communication—he built a model specifically designed to solve those pain points. Today, it is consistently ranked as a top handyman franchise by leading industry publications.
Support Training
Ace Handyman Services offers a "turnkey" transition into business ownership, specifically tailored for those who are not necessarily handymen themselves.
Pre-Launch (Onboarding): A 10-to-12-week onboarding program that guides you through legal setup, licensing, and initial recruitment.
Initial Training: A comprehensive 5-day session at the Support Center in Denver, Colorado. This covers the proprietary CRM software, the 8-step Service Path, and financial management.
The "Service Path" Training: Dedicated training for your Office Manager (the "TEAM Coordinator") on how to handle calls, scripts, and scheduling to maximize conversion rates.
On-Site Support: During your first months, you receive hands-on training and guidance to ensure operational excellence.
Marketing Support: A 16-week "Grand Opening" plan, plus ongoing access to a national brand engine and localized digital marketing strategies.
Ongoing Coaching: You are assigned a business coach to review KPIs, profit margins, and growth strategies through monthly and quarterly reviews.
Ideal Candidate
- Willing to follow a model and passionate about starting their own business
- Comfortable making decisions and driving results through a TEAM
- Motivated, and as a leader values defined roles and responsibilities
- Challenged by and excited to lead a TEAM of employees
- Ready and anxious to conquer a challenge
- Intrigued by bettering themselves and those around them, improving people’s lives
- Customer service-centric, with an eye on providing an outstanding customer journey
- Our Day in the Life of a Franchisee is spent on business development activities such as networking, managing the office and office staff, hiring and encouraging the W2 craftsmen that work for them, and evaluating the business performance and metrics through all our reports and software KPIs.
Financial Detail
Ace Handyman Services franchise fees for 2026:
Cash Investment: $150,000
Total Investment: $131,997 – $223,797
Minimum Net Worth: $250,000
Franchise Fee: $70,000
Royalty: 6%
Advertising Fund: 2%
Average Number of Employees: 6
Item 19: Yes
Visa Candidates: No
Passive Ownership: No
Home-Based: No
B2B: No
Master Franchise Opportunities: No
Veteran Discount: Yes — FranVet 10%