1993
34
$75,000
$53,000
$93,150
No
Andy OnCall is a trusted name in the home repair industry, offering reliable and professional handyman services to homeowners across the United States.With a focus on quality craftsmanship and customer satisfaction, Andy OnCall has established itself as a leading provider of home maintenance solutions.The franchise model allows entrepreneurs to tap into the growing demand for home repair services, backed by a reputable brand and proven business system.
Proven Business Model: Benefit from a tested and scalable business system that has been refined over years of operation.
Established Brand: Leverage the recognition and trust associated with the Andy OnCall name.
Growing Market Demand: Capitalize on the increasing need for home repair and maintenance services.
Comprehensive Support: Receive extensive training and ongoing support to ensure business success.
Flexible Operations: Operate with a manageable investment and potential for high returns.
Established Year
Andy OnCall was founded in 1993 to meet the growing demand for reliable and professional home repair services in the U.S. Since its inception, the company has focused on quality, trust, and convenience for homeowners.
Founders
The franchise was founded by Tom, an entrepreneur who recognized the increasing need for dependable handyman services. His vision was to create a business model that could be replicated by franchisees while maintaining high standards of service.
Company History & Brand Journey
1993: Andy OnCall started as a local home repair service, establishing a reputation for professional and timely solutions.
1999: The brand transitioned into a franchise model, allowing other entrepreneurs to operate under the trusted Andy OnCall name.
Over the years, Andy OnCall expanded its service offerings, including plumbing, electrical work, carpentry, and general handyman services.
Focus on customer satisfaction has been a cornerstone of its growth, with an emphasis on repeat business and referrals.
Ownership
Andy OnCall is privately owned, meaning strategic decisions are made to maintain brand integrity, consistent service quality, and long-term growth rather than short-term shareholder returns.
Franchise Units
The brand currently operates approximately 34 franchise units across the United States, with plans for expansion in markets with high demand for home repair services.
Market Presence in the USA
Andy OnCall has a strong presence in multiple states, focusing on urban and suburban markets where homeowners increasingly outsource home maintenance tasks. The brand has become known for reliable service, professional technicians, and a hassle-free experience.
Industry Category
Andy OnCall belongs to the Home Services / Handyman Services industry, which continues to grow as homeowners increasingly rely on professional assistance for maintenance and repair. The industry trend favors brands like Andy OnCall, which offer standardized services under a trusted franchise system.
Additional Information
Mission: To provide reliable, professional, and accessible home repair services.
Vision: To become a leading national brand in home services by supporting franchisees with robust operational and marketing tools.
Core Values: Quality, trustworthiness, customer satisfaction, and franchisee support.
Pre-Launch Support
Before opening a franchise location, Andy OnCall provides extensive guidance to ensure a smooth launch:
Site Selection Assistance: Guidance on choosing the right location based on market demand and demographic analysis.
Lease Negotiation Support: Help in negotiating lease agreements to secure favorable terms.
Business Setup: Assistance with setting up offices, acquiring equipment, and establishing operational workflows.
Local Market Analysis: Insights into competition, pricing, and target customer demographics.
Initial Training
Andy OnCall ensures franchisees are fully prepared to operate their business efficiently:
Home Office Training: Up to 10 days of intensive training at the corporate headquarters covering:
Business operations
Customer service protocols
Service standards and quality control
Administrative processes
On-Site Support: 5 days of on-site guidance during the franchise launch to help with real-world operations and initial customer service delivery.
Operational Support
Ongoing assistance helps franchisees manage and grow their business effectively:
Scheduling & Dispatch: Tools and strategies for efficiently managing technicians and appointments.
Customer Relationship Management (CRM): Guidance on using software to track clients, leads, and service history.
Staff Management: Support with hiring, training, and supervising technicians or contractors.
Quality Control: Best practices to maintain consistent service standards.
Marketing Assistance
To attract and retain customers, Andy OnCall provides:
Marketing Materials: Branded templates, flyers, and online promotional content.
Digital Marketing Support: Guidance on social media, SEO, email campaigns, and local online advertising.
Local Promotions & Campaigns: Strategies tailored for each franchise location to boost visibility and sales.
Technology Tools
Franchisees gain access to proprietary software and systems designed to streamline operations:
Scheduling & Billing Tools: Automated appointment booking and invoicing.
Customer Management: Track service history, follow-ups, and feedback.
Reporting & Analytics: Insights into business performance and revenue trends.
Ongoing Education & Support
Andy OnCall ensures franchisees stay updated and continuously improve:
Workshops & Webinars: Covering industry trends, new service offerings, and operational best practices.
Franchisee Support Network: Access to experienced franchisees and corporate mentors for guidance.
Problem-Solving Assistance: Help with operational challenges, customer issues, and scaling strategies.
Entrepreneurial Spirit
The ideal franchisee is a self-motivated individual with a strong desire to own and grow their own business. They should be passionate about providing high-quality home services and taking initiative to drive business success.
Management and Leadership Experience
Experience in business management, operations, or service industries is highly valuable.
Ability to lead a team, manage contractors or employees, and maintain consistent service quality.
Strong organizational and problem-solving skills to handle multiple aspects of the business.
Customer-Focused Mindset
Franchisees should be dedicated to delivering exceptional customer experiences, as repeat business and referrals are key to growth.
Skilled at building relationships with homeowners and maintaining a reputation for reliability and professionalism.
Financial Capability
The ideal candidate must have the financial resources to cover the initial franchise fee, total investment costs, and working capital requirements.
Understanding of budgeting, cash flow management, and willingness to reinvest in marketing and growth initiatives.
Location Preference
Candidates should be willing to operate in underserved areas with high demand for home repair services.
A keen sense of market potential and the ability to identify high-opportunity neighborhoods.
Passion for the Industry
A genuine interest in the home services or handyman sector is important.
Willingness to learn and adopt industry best practices while maintaining the brand’s standards.
Long-Term Commitment
Franchisees should view the business as a long-term investment, committed to growing their franchise over several years.
Patience, resilience, and adaptability are key traits for navigating challenges and achieving sustainable success.
Other Desirable Traits
Strong communication skills to interact with customers, employees, and corporate support teams.
Tech-savvy enough to utilize scheduling, CRM, and marketing tools provided by the franchise.
Proactive attitude toward problem-solving and continuous improvement.
| Financial Component | Details / Range |
|---|---|
| Total Investment Required | $79,150 – $93,150 |
| Minimum Investment Required | $75,000 liquid capital |
| Franchise Fee | $53,000 – $58,000 |
| Infrastructure / Setup Costs | Includes office setup, tools, equipment, initial inventory, and operational assets |
| Marketing Budget | Allocated for local advertising, promotions, and digital campaigns |
| Working Capital | Funds reserved to cover initial operational expenses |
| Royalty Fees | 5% of gross sales |
| Expected ROI | Varies based on location, market demand, and operational efficiency |
| Break-Even Time | Typically within the first year of operations |
| Potential Revenue Streams | Service fees, repeat business, seasonal promotions, maintenance contracts |
