1952
54
$50,000
$25,000
$118,068
No
Citywide Sewer & Drain offers a lucrative franchise opportunity in the plumbing and drain cleaning industry. With over 70 years of experience, the brand has built a reputation for reliability and quality service. Franchisees benefit from a proven business model, comprehensive training, and ongoing support, making it an attractive option for entrepreneurs seeking a recession-resistant business.
Established Brand: Benefit from over 70 years of industry presence and a trusted name.
Comprehensive Training: Receive extensive training to ensure franchisee success.
Ongoing Support: Access continuous support to help grow your business.
Recession-Resistant Industry: Plumbing services are essential, ensuring consistent demand.
Scalable Business Model: Opportunity to expand and grow your franchise over time.
Established Year: 1952
Franchise Units: Approximately 54 locations across the U.S.
Founders: Salvatore Mangia and Chris Beder
Company History: Founded in 1952, Citywide Sewer & Drain has grown to become a leading provider of plumbing services.
Ownership: Privately owned and operated
Market Presence: Strong presence in major U.S. cities, with plans for expansion.
Industry Category: Home Services, Plumbing, and Drain Cleaning
Before your franchise officially opens, Citywide Sewer & Drain provides comprehensive guidance to ensure a smooth start:
Site Selection Assistance: Help choosing an optimal location based on market demand, demographics, and visibility.
Lease & Infrastructure Guidance: Recommendations for shop layout, necessary plumbing equipment, and office setup.
Business Setup Support: Assistance with legal paperwork, permits, insurance, and local regulations.
Initial Hiring & Staffing Guidance: Advice on hiring technicians and administrative staff before launch.
Citywide Sewer & Drain ensures franchisees and their staff are fully prepared to run daily operations efficiently:
Hands-On Technical Training: Training in plumbing and drain cleaning techniques, safety procedures, and equipment use.
Service Protocols: Standardized methods for service calls, emergency response, and maintenance contracts to maintain brand quality.
Customer Service Training: Techniques for handling client inquiries, complaints, and building long-term relationships.
Software & Tools Training: Instruction on using scheduling software, CRM systems, and invoicing tools to manage operations.
Franchisees receive guidance to grow their customer base and generate consistent revenue:
Branding Support: Access to Citywide Sewer & Drain logos, signage, and marketing materials.
Digital Marketing Guidance: SEO, social media campaigns, Google Business optimization, and online advertising strategies.
Local Advertising: Strategies for local flyers, community outreach, and promotions.
Sales Training: Techniques to upsell services, secure maintenance contracts, and convert leads into loyal customers.
Even after launch, Citywide Sewer & Drain ensures franchisees are never on their own:
Field Support Visits: Periodic visits from corporate trainers to review operations and suggest improvements.
Refresher Training Programs: Updates on new plumbing technology, industry best practices, and operational efficiency.
Troubleshooting Assistance: Help solving operational, technical, or customer service challenges.
Networking Opportunities: Access to franchisee forums, webinars, and annual meetings for sharing strategies and experiences.
Citywide Sewer & Drain franchisees are typically entrepreneurs or investors who:
Have experience in business management, sales, or operations, though prior plumbing experience is helpful but not mandatory.
Can handle staffing, scheduling, and financial management responsibilities.
Are comfortable managing both administrative and operational aspects of a service business.
Successful franchisees usually possess:
A strong interest in home services, plumbing, and maintenance, seeing the value in essential services that people always need.
Dedication to providing high-quality customer service and maintaining the brand’s reputation.
A willingness to actively manage and grow the business, rather than being a passive investor.
Citywide Sewer & Drain requires franchisees to have:
Financial resources to meet the total investment range ($70,487 – $118,068), including working capital and initial fees.
The ability to commit funds for marketing, equipment, and operational expenses until the business reaches break-even.
Ideal franchisees are typically interested in:
Operating in urban or suburban areas with strong demand for plumbing and drain services.
Locations with a population of at least 400,000 to ensure a consistent customer base.
Markets where there’s potential for expansion and growth over time.
Leadership and Management Skills: Ability to hire, train, and lead a small team of technicians and office staff.
Customer Service Orientation: Strong communication skills to interact with clients professionally and maintain loyalty.
Problem-Solving Skills: Quick thinking for operational challenges or emergency plumbing situations.
Entrepreneurial Mindset: Motivated to grow the business, explore new revenue streams, and maintain operational efficiency.
High levels of integrity and reliability, aligning with the brand’s trusted reputation.
Motivation and resilience, capable of handling the ups and downs of running a service business.
Willingness to follow proven systems while applying local knowledge to grow the franchise.
| Financial Component | Details / Range |
|---|---|
| Total Investment Required | $70,487 – $118,068 |
| Minimum Investment | $50,000 |
| Franchise Fee | Up to $25,000 |
| Royalty Fee | 6% of gross revenue |
| Advertising / Marketing Fee | 2% of gross revenue |
| Infrastructure Costs | Varies depending on location, lease, and equipment setup |
| Working Capital | $10,000 – $20,000 |
| Expected ROI | Varies by market conditions and franchise management |
| Break-Even Time | Typically 12 – 18 months |
| Potential Revenue Streams | Service fees, emergency call-outs, maintenance contracts, product sales |
| Franchise Units (U.S.) | Approximately 54 locations |
| Financing Options | Some assistance may be available through third-party lenders; varies by location |
