Established
1952
Franchise Units
54
Minimum Investment
$50,000
Franchise Fee
$25,000
Total Investment Range
$118,068
Home Based
No
Description
Citywide Sewer & Drain offers a lucrative franchise opportunity in the plumbing and drain cleaning industry. With over 70 years of experience, the brand has built a reputation for reliability and quality service. Franchisees benefit from a proven business model, comprehensive training, and ongoing support, making it an attractive option for entrepreneurs seeking a recession-resistant business.
Why Invest in this Franchise?
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Established Brand: Benefit from over 70 years of industry presence and a trusted name.
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Comprehensive Training: Receive extensive training to ensure franchisee success.
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Ongoing Support: Access continuous support to help grow your business.
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Recession-Resistant Industry: Plumbing services are essential, ensuring consistent demand.
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Scalable Business Model: Opportunity to expand and grow your franchise over time.
Background
Established Year: 1952
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Franchise Units: Approximately 54 locations across the U.S.
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Founders: Salvatore Mangia and Chris Beder
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Company History: Founded in 1952, Citywide Sewer & Drain has grown to become a leading provider of plumbing services.
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Ownership: Privately owned and operated
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Market Presence: Strong presence in major U.S. cities, with plans for expansion.
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Industry Category: Home Services, Plumbing, and Drain Cleaning
Support Training
1. Pre-Launch Support
Before your franchise officially opens, Citywide Sewer & Drain provides comprehensive guidance to ensure a smooth start:
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Site Selection Assistance: Help choosing an optimal location based on market demand, demographics, and visibility.
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Lease & Infrastructure Guidance: Recommendations for shop layout, necessary plumbing equipment, and office setup.
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Business Setup Support: Assistance with legal paperwork, permits, insurance, and local regulations.
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Initial Hiring & Staffing Guidance: Advice on hiring technicians and administrative staff before launch.
2. Operational Training
Citywide Sewer & Drain ensures franchisees and their staff are fully prepared to run daily operations efficiently:
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Hands-On Technical Training: Training in plumbing and drain cleaning techniques, safety procedures, and equipment use.
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Service Protocols: Standardized methods for service calls, emergency response, and maintenance contracts to maintain brand quality.
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Customer Service Training: Techniques for handling client inquiries, complaints, and building long-term relationships.
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Software & Tools Training: Instruction on using scheduling software, CRM systems, and invoicing tools to manage operations.
3. Marketing & Sales Support
Franchisees receive guidance to grow their customer base and generate consistent revenue:
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Branding Support: Access to Citywide Sewer & Drain logos, signage, and marketing materials.
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Digital Marketing Guidance: SEO, social media campaigns, Google Business optimization, and online advertising strategies.
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Local Advertising: Strategies for local flyers, community outreach, and promotions.
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Sales Training: Techniques to upsell services, secure maintenance contracts, and convert leads into loyal customers.
4. Ongoing Support
Even after launch, Citywide Sewer & Drain ensures franchisees are never on their own:
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Field Support Visits: Periodic visits from corporate trainers to review operations and suggest improvements.
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Refresher Training Programs: Updates on new plumbing technology, industry best practices, and operational efficiency.
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Troubleshooting Assistance: Help solving operational, technical, or customer service challenges.
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Networking Opportunities: Access to franchisee forums, webinars, and annual meetings for sharing strategies and experiences.
Ideal Candidate
1. Business Background
Citywide Sewer & Drain franchisees are typically entrepreneurs or investors who:
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Have experience in business management, sales, or operations, though prior plumbing experience is helpful but not mandatory.
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Can handle staffing, scheduling, and financial management responsibilities.
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Are comfortable managing both administrative and operational aspects of a service business.
2. Passion & Commitment
Successful franchisees usually possess:
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A strong interest in home services, plumbing, and maintenance, seeing the value in essential services that people always need.
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Dedication to providing high-quality customer service and maintaining the brand’s reputation.
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A willingness to actively manage and grow the business, rather than being a passive investor.
3. Investment Capability
Citywide Sewer & Drain requires franchisees to have:
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Financial resources to meet the total investment range ($70,487 – $118,068), including working capital and initial fees.
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The ability to commit funds for marketing, equipment, and operational expenses until the business reaches break-even.
4. Location Preference
Ideal franchisees are typically interested in:
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Operating in urban or suburban areas with strong demand for plumbing and drain services.
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Locations with a population of at least 400,000 to ensure a consistent customer base.
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Markets where there’s potential for expansion and growth over time.
5. Skills and Traits
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Leadership and Management Skills: Ability to hire, train, and lead a small team of technicians and office staff.
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Customer Service Orientation: Strong communication skills to interact with clients professionally and maintain loyalty.
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Problem-Solving Skills: Quick thinking for operational challenges or emergency plumbing situations.
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Entrepreneurial Mindset: Motivated to grow the business, explore new revenue streams, and maintain operational efficiency.
6. Personal Characteristics
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High levels of integrity and reliability, aligning with the brand’s trusted reputation.
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Motivation and resilience, capable of handling the ups and downs of running a service business.
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Willingness to follow proven systems while applying local knowledge to grow the franchise.
Financial Detail
| Financial Component | Details / Range |
|---|---|
| Total Investment Required | $70,487 – $118,068 |
| Minimum Investment | $50,000 |
| Franchise Fee | Up to $25,000 |
| Royalty Fee | 6% of gross revenue |
| Advertising / Marketing Fee | 2% of gross revenue |
| Infrastructure Costs | Varies depending on location, lease, and equipment setup |
| Working Capital | $10,000 – $20,000 |
| Expected ROI | Varies by market conditions and franchise management |
| Break-Even Time | Typically 12 – 18 months |
| Potential Revenue Streams | Service fees, emergency call-outs, maintenance contracts, product sales |
| Franchise Units (U.S.) | Approximately 54 locations |
| Financing Options | Some assistance may be available through third-party lenders; varies by location |