Established
1971
Franchise Units
198
Minimum Investment
₹ 1,00,00,000
Franchise Fee
₹ 4,00,000
Total Investment Range
₹ 1,50,00,000
Home Based
No
Description
Costa Coffee is one of the world’s best-known coffeehouse brands, founded in London in 1971 by brothers Sergio and Bruno Costa. Today, the brand is owned by The Coca-Cola Company and operates across multiple international markets.
Costa Coffee entered India in 2005 through Devyani International Limited (DIL), its exclusive franchise partner in the country. The first India outlet opened in Connaught Place, New Delhi. Since then, the brand has expanded through shopping malls, airports, business districts, hospitals, highways and other high-footfall locations.
Costa Coffee combines premium coffee, food, desserts and cold beverages with a modern café environment. Its international reputation, established operating systems and growing demand for premium coffee make it an attractive brand within India’s organised café industry.
Why Invest in Costa Coffee?
Costa Coffee benefits from strong international recognition, decades of operating experience and the backing of The Coca-Cola Company.
Key advantages include:
- Globally recognised coffeehouse brand
- Operating history dating back to 1971
- Presence in India since 2005
- Exclusive India partnership with Devyani International
- Suitable for malls, airports, business districts and high streets
- Multiple revenue streams from beverages, food and desserts
- Established operating and product standards
- Strong appeal among urban professionals, students and travellers
- Growing premium café and coffee culture in India
Costa Coffee had approximately 198 outlets in India at the end of FY2025-26, while its India business generated around ₹212.5 crore in revenue during FY26.
Background
- Established Year: 1971
- First India Location: 2005 – Connaught Place, New Delhi
- Founders: Sergio Costa and Bruno Costa
- Franchise Active Units: Approximately 198 outlets in India
- Industry Category: Coffee Shop / Café / Food & Beverage
- Global Owner: The Coca-Cola Company
- India Franchise Partner: Devyani International Limited
- India Market Entry: 2005
- Store Formats: Cafés, compact outlets and high-footfall non-traditional locations
Costa Coffee started as a coffee-roasting business before developing into an international café chain. The Coca-Cola Company acquired Costa in 2019, strengthening the brand’s global expansion capabilities.
In India, Devyani International manages Costa Coffee under an exclusive franchise arrangement and has expanded the brand across major metropolitan and emerging markets.
Support Training
Approved Costa Coffee operators follow structured systems designed to maintain consistent service and product quality.
Support may include:
- Site evaluation and store development guidance
- Café design and brand specifications
- Equipment and operational requirements
- Barista and employee training
- Coffee preparation and beverage standards
- Food safety and hygiene procedures
- Inventory and waste-management systems
- Customer service training
- Marketing and promotional support
- Operating manuals and brand guidelines
- Ongoing quality-control and operational assistance
Training generally focuses on beverage preparation, espresso equipment, customer service, food handling, store operations and maintaining Costa Coffee’s brand standards.
Ideal Candidate
Costa Coffee does not currently advertise a conventional individual franchise program in India because the market is operated through Devyani International.
Potential business partners would generally be expected to have:
- Restaurant, café, hospitality or retail experience
- Strong financial capability
- Ability to manage employees and daily operations
- Knowledge of local commercial markets
- Access to premium or high-footfall locations
- Strong customer-service orientation
- Ability to follow established brand standards
- Experience managing multi-unit businesses is an advantage
Suitable locations may include premium malls, airports, office districts, hospitals, high streets, highways and major Tier 1 and Tier 2 cities.
Financial Detail
| Metric | Estimated Cost Range (INR) / Details |
| Minimum Capital Required | ₹50 Lakhs (for smaller kiosk/express formats) |
| Total Investment Required | ₹1 Crore – ₹1.5 Crores (for standard high-street/mall cafes) |
| Franchise Fee | ₹4 Lakhs – ₹8 Lakhs |
| Infrastructure & Fit-Out Cost | ₹30 Lakhs – ₹60 Lakhs (interior, machinery, espresso units) |
| Marketing Budget | ~2% of gross revenue dedicated to regional/local promotions |
| Working Capital | ₹10 Lakhs – ₹15 Lakhs |
| Royalty Fees | ~6% on gross monthly sales |
| Expected Break-Even Time | 18 – 36 months |
| Expected ROI | 15% – 20% annually |
| Revenue Streams | Handcrafted beverages, packaged snacks/deserts, hot food menu, merchandise sales, and delivery app integrations |