Established
2000
Franchise Units
5
Minimum Investment
$90,000
Franchise Fee
$35,000
Total Investment Range
$180,000
Home Based
No
Description
The Mastercare franchise represents a trusted and mission-driven opportunity in the rapidly expanding U.S. home care and personal support services industry. Built around compassion, reliability, and professional care delivery, Mastercare has positioned itself as a dependable brand for families seeking quality in-home assistance for seniors, individuals with disabilities, and clients needing daily living support.
As demographic shifts continue to drive demand for non-medical home care across the United States, Mastercare stands out with its community-focused approach, scalable business model, and commitment to operational excellence. Franchisees benefit from a service-based model that emphasizes relationship building, recurring revenue, and strong local brand presence—without the overhead associated with brick-and-mortar retail operations.
Mastercare is not just a business; it is a purpose-led enterprise that allows owners to build a profitable operation while making a meaningful impact in their communities. With structured systems, proven processes, and growing brand recognition, Mastercare offers entrepreneurs a clear pathway into one of the most resilient and recession-resistant sectors in franchising.
Background
Mastercare is a well-established brand in the non-medical home care services industry, recognized for its compassionate approach and commitment to high service standards. The company was founded in 2000 by Anwar Kazi, an entrepreneur with a strong vision for improving the quality of in-home care for seniors, veterans, and individuals with disabilities.
The brand originated in Hawaii, where it built a reputation for culturally sensitive care, caregiver professionalism, and client-first service delivery. As demand for reliable in-home support services grew, Mastercare expanded beyond its initial market and established a strong operational presence in mainland United States, with corporate operations later centralized in Dallas, Texas.
Over the years, Mastercare has evolved from a local care provider into a franchised business model, allowing entrepreneurs to replicate its systems while maintaining consistent care standards. The company offers a wide range of non-medical home care services, including personal care, companion care, respite services, dementia and Alzheimer’s support, chronic condition assistance, and veteran-focused care programs.
Mastercare operates as a privately held organization and continues to focus on steady, strategic growth rather than rapid overexpansion. This measured approach has enabled the brand to preserve service quality, strengthen franchisee support systems, and build long-term trust within the communities it serves.
Franchise Active Units:
Mastercare currently operates 5 active franchise locations in the United States, with additional territories identified for future development in high-demand residential markets.
Industry Category:
Home Care Services / Senior Care / Non-Medical Support Services Franchise
Support Training
Mastercare offers comprehensive, end-to-end support designed to help franchisees launch, operate, and scale their business with confidence.
Pre-Launch Support
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Territory selection and market analysis
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Business setup guidance and licensing assistance
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Staffing models and caregiver recruitment strategies
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Technology onboarding and operational system setup
Initial Training
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Franchisee onboarding programs covering care operations, compliance, and management
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Care standards, service protocols, and quality assurance training
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Client acquisition and relationship management education
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Financial management and reporting systems
Operational Support
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Ongoing operational coaching and performance reviews
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Caregiver training resources and compliance updates
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Process optimization and efficiency benchmarking
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Access to standardized operating manuals and SOPs
Marketing & Branding Support
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National and local marketing frameworks
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Digital marketing guidance, lead-generation strategies, and referral programs
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Branded marketing materials and messaging support
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Reputation management and community outreach tools
Ongoing Support
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Dedicated franchise support teams
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Continuing education and skill development programs
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Network collaboration with fellow franchisees
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System updates aligned with industry best practices
Ideal Candidate
The ideal Mastercare franchisee is a values-driven entrepreneur who combines strong people skills with operational discipline. Prior experience in healthcare is beneficial but not mandatory.
Best Suited For:
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Entrepreneurs seeking a service-based business with recurring revenue
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Professionals transitioning from corporate or healthcare backgrounds
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Investors looking for a semi-absentee or owner-operator model
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Individuals passionate about community impact and care services
Key Attributes:
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Strong leadership and people management skills
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Commitment to service quality and ethical standards
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Willingness to follow proven systems and processes
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Ability to build local partnerships and referral networks
Investment Capability:
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Adequate capital to meet initial investment requirements
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Financial discipline to manage payroll-driven operations
Location Preference:
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Urban and suburban markets with aging populations
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High-demand residential areas across the United States
Financial Detail
| Financial Component | Estimated Details |
|---|---|
| Total Initial Investment | $90,000 – $180,000 |
| Minimum Investment Required | Approx. $90,000 |
| Franchise Fee | Approx. $35,000 |
| Franchise Units Available | Single-Unit & Multi-Unit Opportunities |
| Territory Type | Protected Geographic Territory |
| Infrastructure / Setup Cost | Low (Office setup, licensing, technology systems) |
| Technology & Software | Included within startup costs |
| Initial Marketing Budget | Required for local launch & brand awareness |
| Working Capital Requirement | Recommended reserves for payroll, staffing & operations |
| Royalty Fee | Ongoing royalty based on a percentage of gross revenue |
| Advertising / Brand Fund | Contribution required for brand-level marketing |
| Expected ROI | Strong long-term returns driven by recurring revenue |
| Break-Even Timeline | Typically 12 – 24 months |
| Revenue Model | Recurring client contracts & care service fees |
| Primary Revenue Streams | In-home personal care, companion care, specialized care services, long-term service agreements |