Established
2016
Franchise Units
5
Minimum Investment
$110,000
Franchise Fee
$25,000
Total Investment Range
$190,000
Home Based
No
Description
The Phone Repair Guy franchise represents a high-demand, service-driven business model built around one of the fastest-growing consumer needs in the United States—smartphone and electronic device repair. As mobile phones, tablets, and smart devices become essential to daily life, consumers increasingly seek fast, affordable, and trustworthy repair services instead of costly replacements.
Phone Repair Guy has positioned itself as a reliable neighborhood repair brand, known for quick turnaround times, transparent pricing, and skilled technicians. The franchise focuses on repairing smartphones, tablets, laptops, and select consumer electronics for both individuals and small businesses. Its model blends walk-in retail convenience with repeat-customer loyalty, making it an attractive option for entrepreneurs looking to enter the technology services sector without the risks associated with inventory-heavy retail.
In the U.S. market, where device ownership continues to rise and upgrade cycles are extending, repair services have become increasingly recession-resistant. Phone Repair Guy benefits from this shift by offering essential services that remain in demand regardless of economic conditions. The franchise’s structured systems, standardized processes, and practical unit economics make it well-suited for first-time franchisees as well as experienced multi-unit investors.
Why Invest in This Franchise?
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Recession-resistant industry driven by everyday technology dependence
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Lower startup investment compared to food and hospitality franchises
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High-margin, service-based model with minimal inventory risk
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Strong repeat customer potential
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Fast service cycle enabling high daily transaction volume
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Defined territories with local market dominance potential
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Scalable opportunity for multi-unit ownership
Background
Established Year: 2016
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Industry Category: Mobile Phone & Electronics Repair
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Founders: Industry professionals with backgrounds in electronics repair and retail operations
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Franchise Active Units : 5+ locations across the United States
Brand Journey & Company History
Phone Repair Guy was created to address common issues in the electronics repair industry such as inconsistent pricing, slow service, and lack of trust. Beginning as a single-location repair shop, the brand quickly built a loyal customer base through skilled technicians, transparent service processes, and dependable turnaround times.
As demand grew, the company expanded through franchising, allowing entrepreneurs to leverage proven systems, centralized purchasing, and operational support. Today, Phone Repair Guy continues to expand across multiple U.S. markets, serving residential customers, students, professionals, and small businesses.
Ownership & Market Presence
The franchise operates under a centralized franchisor structure overseeing brand standards, training, vendor relationships, and marketing strategies. Its locations are commonly found in urban centers, suburban retail corridors, and college-driven markets with high smartphone usage.
Support Training
Phone Repair Guy offers end-to-end support to help franchisees launch, operate, and scale their businesses efficiently.
Pre-Launch Support
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Site selection and demographic analysis
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Lease negotiation and build-out guidance
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Store layout planning and equipment sourcing
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Vendor relationships for tools and parts
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Structured pre-opening timelines
Training & Technical Support
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Hands-on device repair training
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Screen, battery, and component-level repairs
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Diagnostic and software troubleshooting methods
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Customer intake, pricing, and repair workflows
Operational & Ongoing Support
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POS system setup and performance reporting
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Inventory management processes
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Standard operating procedures and quality control
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Ongoing technical updates and coaching
Marketing & Business Development
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Local digital marketing strategies
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Google Business Profile optimization
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Paid advertising and SEO guidance
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Promotional campaigns and seasonal offers
Ideal Candidate
The Phone Repair Guy franchise is well-suited for entrepreneurs seeking a service-oriented business with strong local demand.
Ideal candidates include:
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First-time business owners
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Owner-operators or semi-absentee investors
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Individuals with retail, customer service, or technical aptitude
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Multi-unit operators seeking diversification
Key qualities:
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Strong customer service focus
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Willingness to learn repair systems
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Ability to manage small teams
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Community-oriented mindset
Preferred locations include strip malls, neighborhood retail centers, college areas, and mixed-use commercial zones.
Financial Detail
| Financial Component | Estimated Amount (USD) |
|---|---|
| Initial Franchise Fee | $25,000 – $40,000 |
| Total Investment Range | $110,000 – $190,000 |
| Minimum Investment Required | ~$110,000 |
| Store Build-Out & Fixtures | $40,000 – $70,000 |
| Tools & Repair Equipment | $15,000 – $25,000 |
| Initial Inventory (Parts & Accessories) | $10,000 – $20,000 |
| Initial Marketing & Launch Budget | $5,000 – $10,000 |
| Working Capital (3–6 months) | $15,000 – $25,000 |
| Royalty Fee | ~6% of Gross Revenue |
| Brand / Marketing Fund | 1% – 2% of Gross Revenue |
| Estimated Break-Even Time | 12 – 18 Months |
| Expected ROI | 18% – 30% Annually |
| Average Repair Ticket Size | $80 – $150 |