2021
25
$75,000
$49,000
$229,000
No
True North Restoration provides water damage, fire and smoke damage, and mold remediation services to both residential and commercial properties.
Brothers Justin and Raymond Donat founded True North Restoration in 2019, bringing together independent restoration companies united by shared Christian values and a collaborative business philosophy. What began as an alliance of like-minded businesses evolved into a formal franchise network by 2020, with six companies officially joining the True North brand by late 2021. The coast-to-coast organization is built on values-driven leadership, mutual support among franchise owners, and an unwavering commitment to helping communities recover from disasters while maintaining the highest standards of quality, safety, and customer service.
Established: 1985
First Unit Franchised: 2021
Franchised Units: 24
Company Owned Units: 0
States Registered In: Alabama - AL, Alaska - AK, Arizona - AZ, Arkansas - AR, Colorado - CO, Connecticut - CT, Delaware - DE, Florida - FL, Georgia - GA, Idaho - ID, Iowa - IA, Kansas - KS, Kentucky - KY, Louisiana - LA, Maine - ME, Massachusetts - MA, Michigan - MI, Mississippi - MS, Missouri - MO, Montana - MT, Nebraska - NE, Nevada - NV, New Hampshire - NH, New Jersey - NJ, New Mexico - NM, North Carolina - NC, Ohio - OH, Oklahoma - OK, Oregon - OR, Pennsylvania - PA, South Carolina - SC, South Dakota - SD, Tennessee - TN, Texas - TX, Utah - UT, Vermont - VT, West Virginia - WV, Wyoming - WY
Canada Franchises: No
International Franchises: No
Financial Assistance Provided: No
Site Selection Assistance: Yes
Specify: Have commercial real estate supplier for assistance
Lease Negotiation Assistance: Yes
Specify: Have commercial real estate supplier for assistance
Recruiting Assistance: Yes
Specify: Help vet potential employees
Co-operative Advertising: Yes
Specify: We have none active at this point
Training:
Training is both in-person and online. We require owners to have a WRT (Water Restoration Technician) certification that is done through the IICRC as well as ASD . We also have a 1-week training held in St. Louis, MO to cover all aspects of running a restoration business. New owners will flood and perform a water restoration job on site at the St Louis Corporate Headquarters.
Our project management software vendor, Albiware, has a multi-week training program to show them how to effectively navigate their software. Our in-house marketing team will also train new franchisees on some initial online marketing options that will initially spur and scale their business.
The initial role of the owner will be to hire a small team (2-5 people), engage within the community with potential referral partners, and implement True North marketing strategies. As the company grows, franchisees transition to a leadership position. Franchisees will be provided with organizational charts for each stage of growth.
IDEAL CANDIDATE
Our franchisees cover a wide range of backgrounds, ages (24-57), and personality types. They all possess a strong work ethic and exhibit fortitude. Most are outgoing, patient, and driven to succeed. The ideal candidate has a servant's heart as we encounter people experiencing life-disrupting events. Community-mindedness is also a plus.
True North is a faith-based company so candidates that may be a fit will often indicate on their profile assessment that they are involved in community service, giving back, church groups, or looked into companies with similar cultures like Christian Brothers Automotive, Chick Fil A, etc.
Cash Investment: $115,030 - $233,300
Total Investment: $115,030 - $233,300
Minimum Net Worth: $350,000
Single Unit Franchise Fee: $49,500
Franchise Fee for Each Additional Unit: $40,000 for the 2nd Unit, $35,000 for the 3rd Unit, $30,000 for the 4th Unit and $25,000 for the fifth and each subsequent Unit
Royalty: 7%
Ad Fee: 1%
Average Number of Employees at Start/at Maturity: 1-3
Item 19: Yes
Visa Candidates: No
Passive Ownership: No
Semi-Passive Ownership: No
Home-Based: No
B2B: Yes
Master Franchise Opportunities: No
Veteran Discount: Yes($5,000)
