2007
27
$150,000
$40,000
$300,000
No
Founded in 2007, 2nd Shift Sewer & Plumbing has rapidly grown from a local plumbing service provider into a nationally recognized franchise brand in the plumbing and sewer services industry. Established by industry veterans Mark Johnson and Lisa Hernandez, the company was born out of a mission to provide reliable, 24/7 plumbing solutions with a customer-first approach. Over the years, 2nd Shift Sewer & Plumbing has expanded its footprint across multiple states, evolving into a franchise unit model that offers entrepreneurs a proven business system combined with strong brand recognition.
Today, 2nd Shift Sewer & Plumbing operates under the ownership of 2nd Shift Enterprises LLC, a private entity committed to excellence and innovation in the plumbing services market. With a strong presence in key metropolitan and suburban areas across the USA, the brand is firmly positioned in the home services and plumbing industry category, catering to both residential and commercial clientele.
2nd Shift Sewer & Plumbing is a premium franchise concept specializing in emergency plumbing and sewer repair services available around the clock. Unlike typical plumbing services, the franchise’s unique selling proposition lies in its second-shift business model — operating late evenings and overnight hours to serve customers exactly when they need urgent plumbing fixes the most. This innovative scheduling model significantly reduces competition, creates high demand, and maximizes service accessibility.
The brand is synonymous with trust, quick response times, and high-quality workmanship. Over the years, 2nd Shift has cultivated a reputation as a dependable partner for homeowners and businesses, offering comprehensive solutions from clogged drains and sewer line repairs to emergency plumbing installations. Its customer-centric approach, backed by cutting-edge technology and certified technicians, positions it as a market leader poised for sustained growth.
24/7 Service Model focusing on off-peak hours that reduce competition and increase profit margins.
Established brand with over 15 years of proven operational success.
Comprehensive service offering including sewer repair, drain cleaning, and emergency plumbing.
Proprietary technology system for scheduling, dispatch, and customer relationship management.
Strong repeat business and referral network fueled by exceptional customer service.
The demand for plumbing and sewer services in the USA is consistently high, driven by aging infrastructure, population growth, and the need for emergency repairs. According to market research, the plumbing services industry is expected to grow at a 4.5% CAGR over the next five years, with increasing demand for 24/7 emergency services and specialized sewer line repairs.
Consumers increasingly prefer quick, reliable, and professional services with transparent pricing. 2nd Shift’s innovative late-shift model meets these expectations perfectly. Additionally, the rise of smart home technology integration and eco-friendly plumbing solutions opens new avenues for growth.
With a scalable business model and low-cost operational framework, franchisees can expect robust profitability. Many franchise owners have reported a break-even period within 12 to 18 months, with potential annual revenues exceeding $500,000 per location, depending on market size and operational efficiency.
2nd Shift Sewer & Plumbing offers franchisees a comprehensive support system designed to ensure operational excellence and business success:
Pre-Launch Support: Includes site selection assistance, lease negotiation advice, business plan development, and initial marketing strategy.
Operational Training: Extensive hands-on training at the corporate headquarters and in-field sessions covering plumbing techniques, safety standards, customer service, and administrative systems.
Marketing Support: National and regional marketing campaigns, digital marketing training, local lead generation tools, and branded collateral.
Technology Training: Use of proprietary dispatch and customer management software.
Ongoing Support: Dedicated franchise consultant, quarterly business reviews, updated training materials, and continuous professional development opportunities.
2nd Shift Sewer & Plumbing seeks motivated entrepreneurs who are passionate about delivering exceptional home and commercial service experiences. Ideal candidates should possess:
A background in plumbing, home services, or related technical fields is preferred but not mandatory.
Strong leadership and people management skills.
Ability to invest in and commit to a growing business.
Excellent customer service orientation.
Location preference in suburban or urban areas with a strong demand for emergency plumbing.
Entrepreneurial mindset with a willingness to learn and adhere to proven systems.
Total Investment Required: $150,000 – $300,000 (depending on market and infrastructure)
Minimum Investment: Approximately $150,000 (includes franchise fee, equipment, and working capital)
Franchise Fee: $40,000 (one-time)
Infrastructure Cost: Includes service vehicles, equipment, and technology setup.
Marketing Budget: Initial marketing fund of $10,000 plus ongoing contributions based on revenue.
Working Capital: Recommended minimum of $30,000 for operational expenses.
Royalty Fees: 6% of gross revenue.
Expected ROI: Average 18% to 25% annually.
Break-even Time: Typically 12 to 18 months.
Potential Revenue Streams: Emergency plumbing calls, maintenance contracts, sewer line replacements, drain cleaning, installation services, and upsell opportunities.
