1998
4
$50,000
$50,000
$138,000
No
Auxo Medical stands at the forefront of the medical equipment industry, offering a unique franchise opportunity that combines the sale, maintenance, and repair of new and refurbished medical equipment.With a commitment to delivering high-quality solutions to healthcare facilities nationwide, Auxo Medical provides an exceptional platform for entrepreneurs seeking to invest in a recession-resistant, service-based business.
Why Invest in this Franchise?
Recession-Resilient Industry: The healthcare sector remains robust, with consistent demand for medical equipment and maintenance services.
Proven Business Model: Auxo Medical's comprehensive service offerings and established reputation provide a solid foundation for franchise success.
Comprehensive Support: Franchisees receive extensive training and ongoing support, ensuring they are equipped to manage and grow their business effectively.
Scalable Operations: The business model is designed for scalability, allowing franchisees to expand their operations as demand grows.
Established Year & Origins:
Auxo Medical was originally founded in 1998 under the name East Coast Distributors, focusing on medical equipment sales and services. The founders, Brian Smith and his father, brought extensive experience in medical technology and distribution, laying the foundation for a business built on reliability and quality service.
Ownership & Leadership:
In 2007, Jay Crabtree acquired the company and expanded its operations, refining the service offerings and broadening the market reach. The company remains privately owned and continues to emphasize high-quality medical equipment solutions alongside exceptional customer support.
Franchise Launch:
Recognizing the growing demand for medical equipment sales, repair, and maintenance services, Auxo Medical officially launched its franchise program in May 2021. This allows qualified entrepreneurs to replicate the company’s successful business model in underserved and high-demand regions.
Franchise Units:
Currently, Auxo Medical has 4 franchise units operating across the United States, with plans to expand into additional states, targeting healthcare facilities that require reliable, cost-effective equipment solutions.
Brand Journey & Market Presence:
From its beginnings as a regional distributor, Auxo Medical has evolved into a nationally recognized medical equipment sales and service provider. Its brand is known for providing both new and refurbished medical equipment, technical support, and preventive maintenance programs, serving hospitals, clinics, and private practices.
Industry Category:
Auxo Medical operates in the Medical Equipment Sales, Maintenance, and Repair industry—a sector with strong, recession-resistant demand driven by healthcare needs across the United States.
Mission & Values:
The company focuses on quality, trust, and customer satisfaction, ensuring healthcare providers receive reliable equipment and ongoing support. This commitment has allowed Auxo Medical to build long-term relationships with clients and establish a strong reputation within the industry.
Auxo Medical offers comprehensive support and training programs to ensure franchisees are fully equipped to operate and grow their business successfully. Their support is structured across all key phases of the franchise journey:
Before opening, Auxo Medical provides guidance to help franchisees establish a strong foundation:
Site Selection Assistance: Help in identifying high-potential locations with sufficient healthcare demand.
Lease & Facility Setup: Guidance on leasing commercial spaces and setting up facilities to meet operational requirements.
Equipment Procurement: Assistance in sourcing and installing both new and refurbished medical equipment to ensure readiness at launch.
Regulatory Guidance: Support with local, state, and federal compliance requirements for medical equipment operations.
Auxo Medical ensures franchisees and their staff are well-trained to manage daily operations efficiently:
Hands-On Training: Franchisees and technicians receive in-depth training on medical equipment maintenance, repair, and servicing protocols.
Technical Knowledge: Training on biomedical, anesthesia, and other specialized medical devices.
Inventory & Workflow Management: Best practices for inventory control, scheduling preventive maintenance, and workflow optimization.
Customer Service Excellence: Strategies for managing client relationships, resolving technical issues, and providing exceptional service.
Auxo Medical helps franchisees attract and retain clients through marketing and business development:
Branded Marketing Materials: Access to professional marketing collateral, brochures, and digital assets.
Digital Marketing Guidance: Strategies for social media campaigns, website optimization, and local advertising.
Lead Generation Support: Assistance in identifying potential clients such as hospitals, clinics, and private practices.
Grand Opening Assistance: Marketing and promotional support for launch events to maximize initial visibility.
Ongoing Technical Training: Franchisees and staff receive continuous education on the latest medical equipment technologies and industry standards.
Certifications: Support in obtaining relevant certifications for technical staff to enhance credibility and compliance.
Workshops & Webinars: Regular sessions covering new products, troubleshooting techniques, and market trends.
Franchise Network Access: Continuous guidance from experienced franchise managers and industry experts.
Problem-Solving Assistance: On-demand technical support for complex repair issues or operational challenges.
Performance Monitoring: Tools and resources to track business performance, sales, and service efficiency.
Updates & Best Practices: Regular communication regarding regulatory changes, industry trends, and operational improvements.
Auxo Medical’s approach ensures franchisees are never alone—from launch to scaling operations. Their combination of pre-launch assistance, hands-on technical training, marketing support, and ongoing operational guidance provides franchisees with the confidence and tools needed to succeed in a competitive medical equipment industry.
Auxo Medical is designed for entrepreneurs and investors who are looking to enter the healthcare services industry with a proven, scalable business model. The franchise thrives with individuals who bring a combination of business acumen, technical interest, and a passion for delivering high-quality service.
Experience in Healthcare or Service-Based Industries: While not mandatory, prior experience in healthcare, biomedical services, or technical repair industries is a strong advantage.
Operational Knowledge: Familiarity with running or managing a small to mid-sized business, including finance, staff management, and customer relations.
Entrepreneurial Mindset: Individuals who are self-motivated, proactive, and committed to building a successful franchise.
Customer-Centric Approach: A strong desire to provide excellent service to healthcare providers and ensure patient safety through reliable equipment.
Long-Term Vision: Commitment to growing the business steadily, investing time and effort in operational excellence.
Adaptability: Willingness to learn technical aspects of medical equipment maintenance, repair, and sales.
Financial Readiness: Ability to invest between $100,000 and $138,000, including franchise fees, infrastructure, working capital, and marketing budget.
Resource Management: Ability to allocate funds wisely for operational needs until the business reaches profitability.
Access to Capital: May include personal savings, loans, or investor funds to support startup and initial operations.
Underserved or Growing Markets: Preference for establishing operations in regions with high healthcare demand but limited access to reliable equipment services.
Flexibility in Territory Selection: Willingness to evaluate and invest in strategic locations to maximize revenue potential.
Leadership Skills: Ability to recruit, train, and manage a competent team of technicians and support staff.
Problem-Solving Orientation: Capacity to troubleshoot operational and technical challenges efficiently.
Marketing & Business Development: Interest in actively promoting the business and building relationships with healthcare providers.
Detail-Oriented: Attention to detail in service delivery, compliance, and quality assurance.
Ethical & Professional: Commitment to upholding Auxo Medical’s standards of integrity, trust, and reliability.
Growth-Oriented: Motivated to expand the franchise territory and explore additional revenue streams, such as equipment rentals or consulting services.
| Financial Category | Details / Estimated Range |
|---|---|
| Total Investment Required | $100,000 – $138,000 |
| Minimum Investment Required | $50,000 in liquid capital |
| Franchise Fee | $50,000 per territory |
| Franchise Units | 4 existing units (with growth potential) |
| Infrastructure / Setup Cost | Varies by location and facility size; includes office, workshop, and equipment setup |
| Marketing Budget | 2% of monthly sales allocated to national/local marketing |
| Working Capital | Sufficient funds to cover initial operating expenses until cash flow positive |
| Royalty Fees | 7% of monthly sales |
| Expected ROI | Varies depending on location, market conditions, and operational efficiency |
| Break-Even Time | Typically 12 – 24 months |
| Potential Revenue Streams | - Sales of new and refurbished medical equipment - Equipment maintenance & repair services - Equipment rentals - Consulting services and technical training |
