Established
1987
Franchise Units
640
Minimum Investment
$242,137
Franchise Fee
$24,500
Total Investment Range
$668,000
Home Based
No
Description
Background
Support Training
Charleys provides a "World-Class" support system that covers every phase of the business lifecycle.
1. Pre-Launch Support
Real Estate & Site Selection: Expert assistance in analyzing foot traffic, demographics, and site viability.
Construction & Design: Guidance on restaurant layout, equipment installation, and interior branding to maximize workflow.
2. Comprehensive Training
Foundational Education: New owners undergo extensive training. This includes approximately 2–3 weeks of classroom instruction in Columbus, OH, and 2–3 weeks of hands-on, on-the-job training at a certified training center.
Positions Certification: Training covers everything from the "Art of the Grill" to guest service standards and food safety sanitation.
3. Ongoing Operational & Marketing Support
Field Business Consultants: Dedicated advisors visit locations to help optimize labor costs, food waste, and P&L performance.
National Brand Fund: Access to high-impact national marketing campaigns and professional digital assets.
Local Store Marketing (LSM): Tools and templates to help you engage with your specific community and drive local traffic through local events and digital outreach.
Ideal Candidate
Charleys looks for "quality-focused" entrepreneurs who are ready to build a legacy.
Business Experience: While restaurant experience is a plus, a strong background in management, operations, or corporate leadership is highly valued.
The "Hands-On" Mindset: The brand thrives with owner-operators or dedicated multi-unit managers who are passionate about guest experience and team culture.
Investment Capability: Candidates must meet the minimum liquid capital and net worth requirements to ensure the business is well-capitalized during the ramp-up phase.
Location Preference: Ideal candidates have a pulse on their local market, looking for high-traffic retail hubs, military bases, or transit centers.