Established
2003
Franchise Units
12
Minimum Investment
$35,000
Franchise Fee
$9,995
Total Investment Range
$150,000
Home Based
No
Description
Heits Building Services is a trusted name in commercial cleaning and janitorial solutions across the United States. With an established reputation for reliability, consistency, and quality, Heits has become a leading franchise opportunity for entrepreneurs seeking to enter the $100+ billion commercial cleaning industry. The brand stands out by combining modern cleaning technology, green-certified products, and superior client care with a franchise model built for long-term stability and recurring revenue.
Since its inception, Heits Building Services has been more than just a cleaning company — it’s a professional facility maintenance partner serving office complexes, schools, hospitals, retail centers, fitness facilities, and industrial buildings. Its proven business system offers franchisees the tools to manage operations efficiently while delivering exceptional results that clients trust.
Heits focuses on delivering comprehensive cleaning services including janitorial work, floor care, carpet cleaning, disinfecting, and eco-friendly cleaning. Its scalable business model allows franchise owners to start small and grow into multi-unit operations, supported by strong regional and corporate teams. With consistent growth, repeat clients, and the ability to operate with low overhead, Heits Building Services is a lucrative and recession-resilient franchise opportunity for motivated entrepreneurs.
Why Invest in This Franchise?
Investing in a Heits Building Services franchise means entering one of the most recession-resistant sectors in the U.S. economy. Businesses, schools, and institutions will always require professional cleaning to maintain health and safety standards. Heits offers the advantage of an established brand, a tested business model, and dedicated regional support that helps franchisees succeed from day one.
Here’s why Heits Building Services stands out as a top-tier investment opportunity:
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Recurring Revenue Model: Most contracts are ongoing, ensuring predictable monthly income and long-term financial stability.
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Recession-Resistant Industry: Cleaning services remain essential across all market conditions — economic downturns don’t stop the need for clean, safe environments.
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Low Overhead & Flexible Operations: Operate from home or a small office, with low initial equipment and staffing needs.
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Strong Regional Support: Each regional office provides sales assistance, client acquisition support, billing, and training to ensure operational ease.
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Scalable Growth Potential: Franchisees can start with a single territory and expand into multiple regions as their client base grows.
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Green Cleaning Leadership: Heits emphasizes eco-friendly cleaning solutions, a growing priority for corporate and institutional clients.
Background
Heits Building Services was founded in 2003 by Jeff and Susan Lutton, who recognized a major gap in the commercial cleaning industry — the need for a franchise model that truly balanced professionalism, accountability, and regional support. From the beginning, their mission was simple: deliver exceptional, consistent cleaning services while empowering local entrepreneurs to build strong, sustainable businesses within their communities.
Headquartered in Nashville, Tennessee, Heits Building Services has evolved from a small regional operation into a nationally recognized brand in the commercial cleaning and building maintenance industry. The company’s name — “Heits” — stands for “Healthy, Environmentally Innovative, Time-Saving Solutions”, reflecting its commitment to eco-friendly practices, efficiency, and customer satisfaction.
Since its founding, Heits has built a solid reputation through reliability, quality assurance, and transparent business practices. The company introduced a unique Regional Master Franchise Model, allowing experienced business owners to manage territories, train local franchisees, and oversee customer contracts. This multi-tiered approach ensures every client receives the same level of professionalism, regardless of location.
Today, Heits operates in over 12 U.S. regional markets and manages more than 200 unit franchises under its umbrella. These franchisees collectively serve hundreds of commercial clients including:
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Corporate offices and banks
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Healthcare facilities
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Schools and universities
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Fitness centers and retail outlets
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Industrial and manufacturing plants
The company’s growth has been fueled by rising demand for professional, green-certified cleaning services, particularly in post-pandemic America, where businesses have elevated hygiene and sanitation standards.
Industry Category: Commercial Cleaning, Janitorial Services, Building Maintenance
Headquarters: Nashville, Tennessee, USA
Established: 2003
Founders: Jeff & Susan Lutton
Franchise Model: Regional & Unit Franchise System
Current Units: 12+ Regional Offices and 200+ Local Unit Franchisees
Market Presence: Nationwide (USA)
Heits Building Services continues to be a trusted brand within the professional cleaning industry — known for its structured operations, superior franchisee support, and commitment to long-term partnerships that drive success for both franchise owners and clients alike.
Support Training
Heits Building Services provides a comprehensive franchise support system that helps new owners build a successful business with confidence and efficiency. Their hands-on approach ensures that every franchisee — whether seasoned or new to the cleaning industry — receives personalized attention and operational guidance.
Pre-Launch Support:
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Site selection assistance and territory mapping
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Initial business setup, registration, and licensing support
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Vendor sourcing and supply chain guidance for cleaning products and equipment
Comprehensive Training Program:
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Classroom & Field Training: Covers cleaning techniques, sanitation standards, green cleaning products, safety compliance, and customer service best practices.
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Business Management Training: Teaches invoicing, staff hiring, time management, and client retention strategies.
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Sales & Marketing Guidance: Regional support teams help generate leads, secure contracts, and manage customer relationships.
Ongoing Support:
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Dedicated regional managers for day-to-day operational support
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Billing, accounting, and collections services handled by the regional office
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Access to national accounts and corporate contracts
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Continuous education workshops and webinars
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Updated marketing materials, promotional tools, and technology resources
The Heits system is designed so franchisees can focus on client satisfaction and team management while the corporate structure takes care of backend operations like billing, customer acquisition, and brand marketing.
Ideal Candidate
Heits Building Services welcomes entrepreneurs who are motivated, disciplined, and eager to run a service-oriented business. You don’t need a background in cleaning — Heits provides all the training and systems you need — but you should possess leadership qualities, people-management skills, and a drive to build long-term business relationships.
The ideal Heits franchisee is:
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Entrepreneurial and hands-on: Enjoys managing teams and client relationships directly.
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Detail-oriented: Focuses on maintaining high-quality standards and consistent service delivery.
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Customer-centric: Builds strong, repeat business through reliability and communication.
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Financially Prepared: Has access to necessary capital and working funds to sustain early operations.
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Community-minded: Prefers working locally, serving commercial establishments within designated territories.
Preferred Backgrounds:
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Small business owners or corporate professionals seeking independence
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Individuals with experience in service, sales, operations, or facility management
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Couples or families looking for a family-run business with steady income potential
Location Preference:
Heits franchises are available in multiple U.S. regions including the Midwest, Southeast, and East Coast, with prime territories still open in growing metropolitan areas and secondary markets.
Financial Detail
Heits Building Services offers a cost-effective franchise investment model with a low barrier to entry and strong profit potential due to its recurring revenue structure. Below are the approximate financial details (figures may vary by region):
| Investment Category | Estimated Cost (USD) |
|---|---|
| Total Initial Investment | $35,000 – $150,000 |
| Minimum Cash Required | $20,000 – $30,000 |
| Franchise Fee | $9,995 – $39,995 (depending on territory size) |
| Royalty Fees | 5% – 8% of monthly gross revenue |
| Marketing/Brand Fund | 1% – 2% of gross revenue |
| Working Capital (First 3–6 Months) | $10,000 – $25,000 |
| Equipment & Supplies | $5,000 – $15,000 |
| Training & Onboarding Fees | Included in franchise fee |
| Average Revenue Potential | $100,000 – $500,000+ annually (varies by contract volume) |
| Expected ROI Timeline | 12 – 24 months |
| Break-Even Period | Typically within 6 – 12 months of launch |
Franchisees often begin with a modest client list and quickly expand as they build their regional reputation and secure larger corporate accounts. The business model’s scalability allows franchise owners to grow at their own pace, with many eventually hiring full-time crews and managing multiple client contracts across several industries.