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Geeks On Call Opportunity

USA & CAN

Established

1999

Franchise Units

100

dollar

Minimum Investment

$40,000

dollar

Franchise Fee

$25,000

dollar

Total Investment Range

$70,000

Home Based

No

Description

Geeks On Call is one of America’s most recognized names in on-site computer repair and IT support. Since its inception, the brand has built a reputation for providing fast, professional, and friendly technology services to both residential and business clients across the United States. With technology now at the core of every household and enterprise, Geeks On Call continues to meet a growing demand for reliable, convenient tech support solutions—right at customers’ doorsteps.

Operating under a proven mobile service model, Geeks On Call franchisees deliver computer troubleshooting, virus removal, network setup, cybersecurity solutions, and managed IT support directly to clients. The brand’s strong market positioning, powerful brand recognition, and consistent quality of service make it one of the most appealing franchise opportunities in the tech and IT services industry.

Whether supporting small businesses that can’t afford full-time IT teams or helping individuals keep their devices and networks running smoothly, Geeks On Call has become a trusted household name. Its mobile, customer-centric approach allows franchise owners to run a highly flexible, scalable business that fits today’s digital economy.

Why Invest in this Franchise?

Investing in a Geeks On Call franchise means partnering with a well-established technology brand that has been a leader in IT support for decades. The franchise operates in a high-demand, high-retention industry where recurring service needs and customer loyalty are strong.

Here’s why entrepreneurs are choosing Geeks On Call:

  • Strong Market Demand: With computers, mobile devices, smart home systems, and business networks now essential for everyday life, tech support is a recurring and recession-resistant service.

  • Recognized National Brand: Geeks On Call has been a pioneer in mobile IT services and enjoys strong consumer trust nationwide.

  • Flexible Business Model: Operate from home or a small office with low overhead and minimal staffing.

  • Recurring Revenue Potential: Many clients—especially small and medium businesses—require ongoing IT support, creating repeat income opportunities.

  • Comprehensive Training & Support: The franchise provides extensive operational guidance, marketing tools, and technical training so franchisees can succeed even without prior IT experience.


Background

Established Year: 1999
Founder: Richard Cole
Franchise Units: Over 100 locations across the United States
Headquarters: Norfolk, Virginia, USA
Industry Category: IT Services, Computer Repair, Technology Support

Founded in 1999, Geeks On Call quickly became one of the first companies to popularize mobile, on-site computer services for homes and small businesses. Its mission has always been simple—make technology easier, faster, and more reliable for everyone. The brand’s commitment to customer service and professionalism set it apart in an industry often associated with inconsistent quality.

Over the years, Geeks On Call has evolved from a small regional business to a national franchise network known for excellence and dependability. Its franchise system was designed to help individuals build profitable IT support businesses without needing deep technical backgrounds—thanks to its training systems, marketing support, and operational technology.

Today, Geeks On Call remains a trusted name in the U.S. technology services market, serving residential and commercial clients coast-to-coast.


Support Training

Geeks On Call provides one of the most comprehensive training and support programs in the IT franchise space. From initial onboarding to ongoing business growth, franchisees receive everything needed to confidently run their business.

1. Pre-Launch Support:

  • Assistance with territory selection and demographic analysis.

  • Business setup and operational guidance for establishing local presence.

  • Marketing and launch planning support to ensure a strong community introduction.

2. Technical & Operational Training:

  • In-depth training on computer repair, networking, and troubleshooting.

  • Customer service and business management systems.

  • Access to the brand’s proprietary software for scheduling, invoicing, and CRM.

3. Marketing & Branding Support:

  • National advertising campaigns and brand recognition materials.

  • Access to digital marketing templates, lead generation strategies, and SEO guidance.

  • Local marketing assistance and co-op advertising opportunities.

4. Ongoing Support:

  • Continuous updates on new technologies, tools, and service offerings.

  • Access to a dedicated support team for technical or operational challenges.

  • Regional meetings and annual conferences for networking and growth insights.

The brand’s goal is to help franchisees build a sustainable business by combining exceptional customer care with strong operational excellence.


Ideal Candidate

Geeks On Call is seeking motivated entrepreneurs who want to be part of the thriving tech support industry. You don’t need to be a computer expert—just passionate about helping others and eager to learn.

Ideal candidates include:

  • Individuals with management, sales, or customer service backgrounds.

  • Entrepreneurs seeking a scalable, mobile-based business with strong profit margins.

  • Technicians or IT enthusiasts looking to transition into business ownership.

  • Investors who value recurring revenue models and strong franchise support.

  • Professionals seeking a home-based or low-overhead opportunity.

Franchisees should have excellent communication skills, business acumen, and a passion for technology and customer service. The model works best in metro areas or growing suburban regions with a high density of small businesses and residential tech users.


Financial Detail

CategoryEstimated Cost (USD)Description
Total Investment Required$40,000 – $70,000
Overall investment including franchise fee, equipment, and working capital.

Minimum Investment$40,000Minimum liquid capital required to qualify for the franchise.
Franchise Fee$25,000
One-time fee granting rights to operate under the Geeks On Call brand.

Royalty Fee8% of Gross SalesOngoing fee paid to the franchisor for support, branding, and system access.
Marketing/Advertising Fee2% of Gross Sales
Contributes to national and regional advertising campaigns.

Working Capital$10,000 – $15,000Funds to cover initial operations, salaries, and marketing in early months.
Infrastructure / Setup CostLow (Home-Based Model)
Operate from home or small office, minimal equipment and staff required.

Training & Launch Expenses$5,000 – $8,000Covers initial training, onboarding, and marketing launch support.
Expected ROI20% – 30%
Based on typical franchise performance in established territories.

Break-Even Time6 – 12 MonthsAverage time to reach operational profitability.
Revenue Streams
– Residential Tech Support
– Small Business IT Services
– Managed IT Contracts
– Cloud & Cybersecurity Solutions


Multiple recurring income sources.



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