1998
300
$120,000
$60,000
$250,000
No
Handyman Matters is one of America’s most respected and long-standing home improvement and repair franchises, renowned for its professionalism, reliability, and customer-first approach. Established to bring trust and consistency to the home repair industry, Handyman Matters built its brand around craftsmanship, integrity, and convenience. The franchise serves both residential and commercial customers, offering a wide range of services such as carpentry, painting, remodeling, installations, plumbing repairs, electrical work, and general maintenance — all completed by multi-skilled professionals.
Over the years, Handyman Matters became synonymous with dependable service and strong community relationships. The brand’s growth and credibility led to its eventual acquisition by Ace Hardware Corporation in 2019, rebranding it as Ace Handyman Services — a move that expanded its nationwide presence and added even more resources, trust, and market power under the Ace brand umbrella.
As part of the powerful Ace family, franchisees now benefit from one of America’s most recognized retail brands while continuing the mission Handyman Matters started — delivering quality home repair with honesty and professionalism.
Investing in Handyman Matters (now Ace Handyman Services) means joining a trusted and proven business model backed by decades of experience, brand recognition, and operational excellence. Here’s why this franchise stands out:
Established Reputation: Built on over 20 years of success in the home repair and maintenance industry.
Strong Brand Association: Now backed by Ace Hardware — a name Americans have trusted for nearly a century.
Consistent Demand: Home repairs and improvements are recurring necessities, ensuring year-round business stability.
Comprehensive Support: Franchisees receive ongoing operational, marketing, and technical training from a team of experienced professionals.
Multiple Revenue Streams: Residential services, commercial contracts, seasonal maintenance, and small remodeling projects offer diversified income.
Scalable Model: Ideal for both owner-operators and multi-unit investors looking to grow regionally.
The U.S. home improvement market continues to expand annually, driven by aging housing stock and the growing desire among homeowners to enhance property value and functionality. As a franchisee, you’ll tap into this booming demand with the credibility of a trusted national brand.
Established Year: 1998
Founder: Andy Bell
Headquarters: Denver, Colorado, USA
Industry: Home Improvement / Handyman Services
Franchise Units: Over 300+ locations (including post-Ace acquisition)
Handyman Matters was founded by Andy Bell in 1998 after recognizing a significant gap in the market for reliable, professional, and customer-focused handyman services. The company quickly earned a reputation for being dependable and transparent — something rarely found in the handyman sector at the time.
The brand grew rapidly across the United States through franchising, empowering entrepreneurs to own local service businesses backed by a recognized name. In 2019, Handyman Matters was acquired by Ace Hardware Corporation, marking a new era of growth and resources. The merger created Ace Handyman Services, combining a trusted retail hardware network with on-the-ground service professionals — a powerful combination that continues to drive success and innovation.
Today, the franchise remains a leader in the U.S. home repair industry, serving both homeowners and small businesses with a commitment to professionalism, quality workmanship, and superior customer satisfaction.
Handyman Matters (Ace Handyman Services) offers one of the most comprehensive support systems in the franchise industry, designed to help franchisees build, launch, and scale a profitable business with confidence.
Pre-Launch Support:
Assistance with business planning, local market analysis, and site selection.
Guidance on territory mapping and business registration.
Vendor and supplier introductions for materials, tools, and operational setup.
Initial Training:
In-depth, hands-on training sessions at the corporate headquarters covering business operations, technology systems, customer service, and financial management.
Access to the Ace University learning platform for ongoing education.
Technical training for hiring and managing craftsmen and service teams.
Marketing Support:
National marketing campaigns under the Ace Hardware brand umbrella.
Local marketing strategy development including SEO, PPC, social media, and community outreach.
Ready-to-use marketing materials such as flyers, social graphics, vehicle wraps, and branded uniforms.
Operational & Ongoing Support:
Dedicated franchise business coach to assist with daily operations.
Centralized customer support and scheduling technology.
Continuous innovation and product/service updates to meet evolving customer needs.
Annual franchisee conferences for networking, recognition, and learning from peers.
Handyman Matters franchisees are typically motivated entrepreneurs who value customer satisfaction, operational efficiency, and long-term growth.
The ideal candidate should:
Have strong leadership and people management skills.
Be comfortable managing teams of skilled technicians or contractors.
Possess business or management experience (though not mandatory).
Demonstrate strong communication and community engagement.
Be passionate about home improvement and delivering quality service.
Have a commitment to following a proven system and building a respected local brand.
This opportunity is perfect for professionals seeking a recession-resistant, service-based business that offers tangible results, recurring customers, and community impact. Multi-unit investors, tradespeople ready to scale, and individuals with strong organizational or project management backgrounds all thrive within this model.
| Financial Category | Estimated Amount (USD) |
|---|---|
| Total Investment Required | $120,000 – $250,000 |
| Minimum Investment Required | $120,000 |
| Franchise Fee | $60,000 |
| Royalty Fee | 6% of gross sales |
| Marketing/Advertising Fee | 2% of gross sales |
| Working Capital | $25,000 – $40,000 |
| Initial Training & Setup Cost | Included in total investment |
| Expected ROI | 25% – 35% annually (varies by territory) |
| Break-Even Period | 12 – 18 months |
| Potential Revenue Streams | Home repairs, remodeling, installations, maintenance plans, commercial services, seasonal projects |
| Franchise Units (2025) | 300+ across the USA |
The brand’s streamlined operational model allows for lower overhead compared to traditional contracting businesses. With flexible staffing, technology-driven scheduling, and a strong support framework, franchisees can achieve profitability faster while maintaining high service quality and customer satisfaction.
